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04-07-2018

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Sticky Notes Disappeared

2018-04-08, 0:48 AM

Windows 10 on Lenovo H50-55 desktop.

 

Day or two ago I used Glary Utilities to clean my drive and tweak my OS. Part of that maintenance, under "Privacy", I tasked Glary to "Erase History" and "Wipe Free Space" but did not shred or encrypt any files. Next morning when turning on the computer and booting up, Sticky Notes loaded but with only a single blank note. Four notes with extensive content had disappeared. Went back to Glary, reviewed what I had done, couldn't see anything I might have done to delete my Sticky Notes file.

 

No search, whether using Cortana or browsing, in AppData and Program directories on C drive, or AppData on my backup drive, could find an .snt file or any file or folder with Sticky in it. Also the Run command stickynot did not find anything. A scan of deleted files by Lazesoft on both C drive and backup drive found nothing, although I'm not 100% sure how to use it. Also, I believe I used Glary to wipe the A search of all files modified since the last time I created a Sticky Note, which still does all the things it used to do, did not uncover a Sticky Notes file.

 

I tried to find the shortcut that causes it to start on boot but got lost - it appears in my Start Menu but it wasn't in any Startup or Start Menu folders I checked. The system tray icon does say Sticky Notes.

 

Finally, using Task Manager, I saw it as an entry under Processes. There were two parts, Runtime Broker and Sticky Notes. Right clicking it to Open File Location took me to WindowsApps but I was not allowed to enter the folder. However, right clicking to Go To Details took me to a file called Microsoft.Notes.exe and right clicking on that to Open File Location allowed me into a sub folder of WindowsApps called Microsoft.MicrosoftStickyNotes_2.1.18.0_x64__8wekyb3d8bbwe This folder had plenty of files and sub-folders in it, far more than I recall Sticky Notes ever having. Not one of them had today's Modified Date on it - the latest was April 2 and it did appear as if it was some kind of update; however I am 99% sure I saw my normal Sticky Notes after that date.

 

The Microsoft.Notes.exe file showed as 23,668 K memory used in Task Manager but only 21 KB file size in the location I was taken to.

So, no .snt file or any alternative anywhere, yet the app is working.

 

 

If I can get help tracing the current file, that should allow me to find my backup file (assuming it's either in Documents or AppData. If it's in that odd folder mentioned above, under WindowsApps, I could be in trouble as I do not back up Programs or Windows folders.

A lot of information, sorry, but I've been through quite a lot more than that myself. Any ideas for this frustrated Lenovo/Windows 10 rookie?

 

 

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12 Posts

04-07-2018

DZ

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Re: Sticky Notes Disappeared

2018-04-08, 0:59 AM

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13 Posts

04-07-2018

CA

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  • Message 3 of 9

Re: Sticky Notes Disappeared

2018-04-08, 2:02 AM

Update: I have uncovered the file which looks like it contains all sticky notes, and I have also found the similar file on my backup drive.

 

The Sticky Notes text file is named plum.sqlite and is luckily in my personal AppData folder. The path is AppData\Local\Packages\Microsoft.MicrosoftStickyNotes_8wekyb3d8bbwe\LocalState\plum.sqlite

 

The top folder with the strange name has many other sub folders and files in it, plus my backup is nearly three weeks old, so I don't want to move anything until we're sure my other file got deleted and I know I'll be okay restoring everything from backup at the same time.

 

I'll wait for your advice, and thanks.

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11-18-2012

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  • Message 4 of 9

Re: Sticky Notes Disappeared

2018-04-08, 15:14 PM

Welcome to the Lenovo Community !

 

Sorry to hear of the problem you are having.   Since your issue involves a Windows 10 feature  I have moved your posting over to that operating system's forum.

 

Regarding your problem.  Google search is your friend in this situation.  Please check out the link below for a variety of helpful websites regarding the recovery of Sticky Notes. 

 

https://www.google.com/search?q=Sticky+Notes+Disappeared&ie=utf-8&oe=utf-8&client=firefox-b-1

 

Since this issue can best be supported by other websites, this thread is now closed. 

 

 

Mod's Edit:  Thread has now been opened for discussion.  Sorry for the misunderstanding HikerDude. :smileyembarrassed:



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13 Posts

04-07-2018

CA

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  • Message 5 of 9

REPRISE: Sticky Notes Disappeared

2018-04-08, 19:48 PM

I had posted a problem titled Sticky Notes Disappeared. It was answered by Majestic, who said two things that didn't help or answer the real problem. Not complaining - just persevering, and I couldn't find a way to send a supplemental message after he chose to close the thread, thus this second go at it.

 

First thing, I thought I posted it to the Windows 10 category - it certainly was my intent and I recall selecting exactly that from a list. If it didn't go there, I apologize. But I haven't learned where it went instead, or how to I ensure it goes to the right category in the first place.

 

More importantly, none of the online suggestions he or she recommended I use from a simple Google search talk about my problem. I had already reviewed all of them prior to posting in the Lenovo Community (which really should have been assumed by Majestic in the first place. However, I didn't say so.)

 

Every Google suggestion talks about the missing Sticky Notes from a Windows 10 install or how to find the " .snt "  file that Sticky Notes normally uses to log entries or provided a recommended path to the Sticky Notes folder. As my post said clearly, that normal file and that normal path DO NOT EXIST on my computer. And my supplementary post told the forum that I had discovered a strange file and path to my notes, which sat in a very involved, complicated directory of many files and folders, and I finished by saying I needed help deciding whether I would be okay to restore all of them en masse.

 

My other post was long and perhaps not as succinct as this one, and I suppose Majestic didn't pick up on the ultimate problem. Advice was appreciated, for sure, but closing the thread without me confirming it as a solution wasn't. I'm new so maybe there's a way. I hope he/she sees this second try and can fill me in better.

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Re: REPRISE: Sticky Notes Disappeared

2018-04-08, 20:20 PM

Hi HikerDude,

Your topic was moved to the Windows 10 forum because it deals with a Windows problem rather than a hardware model problem. It appears that Majestic meant that the discussion was closed on another forum but that it will be active on here from now on.
I hope our members may be able offer suggestions for you in this topic.

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Re: Sticky Notes Disappeared

2018-04-09, 17:39 PM


When Glary erases history, does it wipe System Restore? If not, are you able to restore prior to running Glary?

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CA

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Re: Sticky Notes Disappeared

2018-04-10, 4:41 AM

That was a great suggestion. Thanks for reminding me of what I delberately safeguarded myself with, ie. a system restore point, before starting to play with utilities such as Glary. And then I promptly forgot about it when I ran into my problem. DUHHHH.

 

So the short answer is System Restore only allowed me to go back to a point AFTER the problem arose. And that raises another frustration... since moving from Windows 3.1 I have never seen a good selection of system restore points and, especially since Windows 10, I'm only seeing one choice, and it's rarely what I need because it's pretty much always the last, very recent software install.

 

My unfortunate and innocent mistake was to try Lazesoft to find the deleted Sticky Notes file before doing anything else (other than searching my drive). It seems to be a very thorough and sophisticated application on its own but it didn't find what I needed (two reasons: 1. I believe I had used Glary to wipe empty space, 2. I was looking for an .snt file). The bigger problem is that Lazesoft's installation created the new and only restore point I can now go to, which was after Glary did its work.

 

So, although I can't answer your specific question, I don't believe Glary works that way - I don't think it wipes system restore points. I've never read anything in their literature that talks about that, and I've been using it a lot of years now. On the other hand, I suppose it could explain the root cause of my second frustration!

 

Thanks very much for offering - it would have been sweet if that had worked, but any other ideas now?

 

 

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  • Message 9 of 9

Re: Sticky Notes Disappeared

2018-04-12, 0:45 AM

I didn't hear any more suggestions so I went ahead with a restore of files and was successful.

 

So the root cause has not been determined, but was likely a Glary Utilities cleanup deleting inappropriate files which it thought were useless. I'm left with two mysteries:
- why is my Sticky Notes .snt file called "plum" with the extension "sqlite" and why doesn't any help anywhere on the internet know this yet?
- the path to my file is C:\Users\(username)\AppData\Local\Packages\Microsoft.MicrosoftStickyNotes_8wekyb3d8bbwe\LocalState\plum.sqlite, so why doesn't a Cortana search for Sticky bring up the string Sticky in this path?

 

I'm not expecting anyone to answer these questions, just summarizing a crazy expedition to find my solution. I'm going to try closing the thread by accepting my own message as the solution.

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