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hunyadym
Paper Tape
Posts: 2
Registered: ‎02-15-2015
Location: Budapest
Views: 24,427
Message 1 of 10

Thinkvantage Password Manager doesn't work on Windows 10

After installing the latest (4.70 Build 2) Password Manager to Windows 10 (Build 9926) on my Thinkpad T520, it does not work well (I try to use it with Chrome 40.0.2214.111 m, plugin version is 4.60.3).

 

Specifically:

  • The app starts at system startup and shows tray icon
  • I can't open the app by double clicking on it: the splash screen appears but then disappears
  • I can't open the settings from the right click menu of the tray icon
  • The chrome plugin doesn't do anything (it is installed, but doesn't pop up when I type a password)
  • Sometimes when typing a password to a Windows password box, the Password Manager "save password" window pops in after freezing the window for 2-3 seconds.

Notes:

  • I have used Password Manager with Chrome on Windows 8.1, where it worked
  • Fingerprint login works well with the Fingerprint Software 6.0.0 Build 8102
ScruffR
SCSI Port
Posts: 118
Registered: ‎01-19-2013
Location: AT
Views: 24,023
Message 2 of 10

Re: Thinkvantage Password Manager doesn't work on Windows 10

I'm experiencing this problem on my ThinkPad Tablet 10 and can't even start the program.

 

I only get a message box telling me, that `MSVCR110.dll` is missing.

 

Reinstall didn't help either.

 

Edit: A uninstall and clean reinstall did help tho' (don't forget to backup passwords ;-))

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Lenovo Staff
Lenovo Staff
Posts: 6,063
Registered: ‎10-29-2009
Location: NC
Views: 24,175
Message 3 of 10

Re: Thinkvantage Password Manager doesn't work on Windows 10

I'm sorry to tell you that Lenovo Password Manager is not going to be supported on Windows 10.  This software is basically going end-of-life.  Look for a formal announcement soon, but the point of me telling you this now is so that you don't waste any more time trying to troubleshoot issues with Password Manager on Windows 10.

hunyadym
Paper Tape
Posts: 2
Registered: ‎02-15-2015
Location: Budapest
Views: 23,994
Message 4 of 10

Re: Thinkvantage Password Manager doesn't work on Windows 10

Just a note: Password Manager started to work some Windows 10 builds ago on the same computer I wrote the first post (Thinkpad T520).

 

Now it works fine for me with Windows 10 Build 10240, Chrome 44.0.2403.125 m, Password Manager 4.70 Build 2, Chrome Plugin version 4.60.3.

 

I didn't reinstall anything, it just worked after the Windows 10 build update with the same configuration.

kent1968
Token Ring
Posts: 109
Registered: ‎01-26-2011
Location: Fort Stewart, GA
Views: 23,921
Message 5 of 10

Re: Thinkvantage Password Manager doesn't work on Windows 10

Hi,

 

I have an X220 and upgraded to W10.  PWM does not work in Edge . . . but I just found under All Apps - Windows Accessories - IE11.  PWM continues to work on W10 IE11 which at this point I prefer to Edge for several reasons.

 

I looked up a number or tweaks and tips articles about W10 but did not see any of them mention that IE11 was still available under W10.   Regards - K

 

 

zozpaz
Paper Tape
Posts: 2
Registered: ‎03-21-2016
Location: USA
Views: 19,067
Message 6 of 10

Re: Thinkvantage Password Manager doesn't work on Windows 10

If it is true that Thinkvantage Password Manager will not work on Windows 10 - it is a real Scndal about Lenovo ThinkVantage. All of my compressed files are using passwords manged by Thinkvantage Password Manager through the fingerprint tool. Now that it does not work on Windows 10 - it makes it very difficult to enter the password instead of scanning the finger! They should have announced it in advance so that people can find another solution before moving to WIndows 10 !!!

I tried to install it - and it would not even install - the system rejects the installation!!!

zozpaz
Paper Tape
Posts: 2
Registered: ‎03-21-2016
Location: USA
Views: 19,058
Message 7 of 10

Re: Thinkvantage Password Manager doesn't work on Windows 10

No - It has not been solved at all. If you try to install it - the system rejects the installation!!!

Community SuperMod
Community SuperMod
Posts: 5,536
Registered: ‎06-26-2008
Location: US
Views: 19,056
Message 8 of 10

Re: Thinkvantage Password Manager doesn't work on Windows 10

@zozpaz...

 

Just to clarify:

"Applications that must be uninstalled before upgrading to Windows 10"

ThinkPad - https://support.lenovo.com/us/en/documents/ht103615

ThinkCentre - https://support.lenovo.com/us/en/documents/ht103637

ThinkStation - https://support.lenovo.com/us/en/documents/ht103622

(section in each document)

 

There was quite a bit of Win10 upgrade info/advice published by Lenovo (and all OEMs) as Win10 became available late last July: https://support.lenovo.com/us/en/documents/ht103822

 

Regards.


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manohar555
Fanfold Paper
Posts: 17
Registered: ‎10-23-2015
Location: AU
Views: 16,764
Message 9 of 10

Re: Thinkvantage Password Manager doesn't work on Windows 10

@zozpaz...

 

Just to clarify:

"Applications that must be uninstalled before upgrading to Windows 10"

ThinkPad - https://support.lenovo.com/us/en/documents/ht103615

ThinkCentre - https://support.lenovo.com/us/en/documents/ht103637

ThinkStation - https://support.lenovo.com/us/en/documents/ht103622

(section in each document)

 

so if we install all the above, we can make the password manager work on windows 10 ? Please advise.

 

thanks

 

manohar555
Fanfold Paper
Posts: 17
Registered: ‎10-23-2015
Location: AU
Views: 16,756
Message 10 of 10

Re: Thinkvantage Password Manager doesn't work on Windows 10

Hi,

 

I am just wondering how did you make the password manager work on your windows 10 ? I have windows 10 64 bit and please advise the steps ...which version of the password manager to install and what other tweaks need to be done to make it work. I have T450s. Please update, appreciate your help in this regards. I just want to make it work as I have a lot of passwords, no matter if its on chrome/firefox/ie 11.

 

thanks

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