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6 Posts

09-21-2018

CA

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  • Posts: 6
  • Registered: ‎09-21-2018
  • Location: CA
  • Views: 248
  • Message 1 of 2

Windows hello pin and fingerprint scanner not working

2019-12-10, 19:18 PM

I have the thinkpad t460 and the windows hello pin and fingerprint scanner for logging in stopped working. It keeps saying something went wrong, try again later. It also says "This feature is currently unavailable" even though i have a fingerprint scanner on my laptop

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02-01-2020

US

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  • Message 2 of 2

Re: Windows hello pin and fingerprint scanner not working

2020-02-01, 4:17 AM

Try this solution,

 

 

We also checked registry key: HKLM\SOFTWARE\Policies\Microsoft\Windows\System and checked that the value for AllowDomainPINLogon is Dword 00000001, this is the right configuration.

 

https://social.technet.microsoft.com/Forums/en-US/15d0a491-feed-49fe-811d-8d8248bf9e15/pin-and-fingerprint-signin-options-unavailable-greyed-out-in-windows-10-1709-enterprise?forum=win10itprogeneral

 

 

Check update your OS build 18363.628

https://support.microsoft.com/en-us/help/4532695/windows-10-update-kb4532695

 

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