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Godhelm
Paper Tape
Posts: 2
Registered: ‎07-07-2015
Location: GB
Views: 2,442
Message 1 of 7

Yoga 3 Pro - Blue screen and rollback on Windows 10 1803 Update

Trying to update to Windows 10 1803, get a blue screen (when I think it's just about done with the update) and a message DRIVER_PNP_WATCHDOG, and then it reverts to previous version of Windows. Drivers have been updated. Anyone know how to resolve?

JDGillis
Bit Torrent
Posts: 2,598
Registered: ‎12-11-2015
Location: US
Views: 2,437
Message 2 of 7

Re: Yoga 3 Pro - Blue screen and rollback on Windows 10 1803 Update

If you Yoga is not listed as tested for compatiblity with 1803 by Lenovo, you may not be able to upgrade until a solution is found.

Godhelm
Paper Tape
Posts: 2
Registered: ‎07-07-2015
Location: GB
Views: 2,400
Message 3 of 7

Re: Yoga 3 Pro - Blue screen and rollback on Windows 10 1803 Update

Unfortunately, Microsoft/Windows don't know/care which devices are tested or not, so it just keeps trying to update.

Eric_T
Paper Tape
Posts: 1
Registered: ‎10-20-2015
Location: GB
Views: 2,382
Message 4 of 7

Re: Yoga 3 Pro - Blue screen and rollback on Windows 10 1803 Update

I have the same issue on a W541 which is listed as tested by Lenovo. It is a bit of a nightmare because it autoamtically update, crashes, rolls back to 1709 which then trif=ggers it to auto update etc.

 

Temporarily I have used the wushowhide.diagcab utility from Microsoft to hide the 1803 update so I have a stable system running 1709.

 

https://support.microsoft.com/en-us/kb/3183922

 

wangauh
What's DOS?
Posts: 3
Registered: ‎05-17-2018
Location: CN
Views: 1,745
Message 5 of 7

Re: Yoga 3 Pro - Blue screen and rollback on Windows 10 1803 Update

Using a Yoga 370, same problem, stuck at 42% updating to 1803.

Then blue screen and roll back.

It did that for 13 times. Big Headache.

JDGillis
Bit Torrent
Posts: 2,598
Registered: ‎12-11-2015
Location: US
Views: 1,723
Message 6 of 7

Re: Yoga 3 Pro - Blue screen and rollback on Windows 10 1803 Update

The NETWBW02.SYS mentioned in the BSOD you posted is related to your Intel WiFi Adapter, so you might try the following.

 

 

  • Open the Programs and Features Control Panel and uninstall the Intel ProSet software if installed.
  • Download the Driver Only package called WiFi_20.50.0_Driver64_Win10.zip using the link below

https://downloadcenter.intel.com/download/27751/Intel-PROSet-Wireless-Software-and-Drivers-for-IT-Ad...

 

 

  • Once downloaded, unzip the file WiFi_20.50.0_Driver64_Win10.zip to a folder, and then run DPInst64.exe to install the driver.
  • Once completed, reboot and try to upgrade again.

 

Best of luck,

wangauh
What's DOS?
Posts: 3
Registered: ‎05-17-2018
Location: CN
Views: 1,676
Message 7 of 7

Re: Yoga 3 Pro - Blue screen and rollback on Windows 10 1803 Update

I could't find Intel proset, as I try to install the driver you suggested. Which gave my laptop another blue screen and then reboot to a blue screen. Stuck in the loop for serveral times, guided me to troubleshooting, to safe mode (even safe mode with connection would be another blue screen), I tried to uninstall the wifi, and reinstall with that driver, but again blue screen. So it looked like the issue is with the wifi adapter. And at that time, you just can't install the driver for the wifi, everytime you did so, you got a blue screen. So again I googled the problem, then someone posted that you can disable sort of service. And I opened and found there is a service called Inter proset monitoring. After disable it, finally I got to install the driver for wifi. The experience with this Yoga 370 is really terrible. Anyway thanks, man.

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