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10 Posts

12-19-2019

Canada

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Thinkpad e570 Hotkeys keep uninstalling

2021-07-26, 15:59 PM

I am not sure when this issue started but noticed it while I was here on holidays. I usually have my laptop hooked up to my TV and use a Bluetooth keyboard to control everything. So now I noticed that I cannot control my volume or brightness. I reinstalled the hotkey software and restart the laptop and everything works again but then somehow it reverts to a nonworking state after a while. Would anyone know how I could keep this hotkey software installed so I do have to keep reinstalling and restarting my laptop?

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4280 Posts

12-02-2007

United States of America

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Re:Thinkpad e570 Hotkeys keep uninstalling

2021-07-29, 8:36 AM

Hello,

 

You will probably need to report this to Microsoft via the formal Windows Insider channel so they can investigate why the hotkey software is being installed from the beta version of Windows that you are testing for them.

 

Regards,

 

Aryeh Goretsky

 



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10 Posts

12-19-2019

Canada

26 Signins

70 Page Views

  • Posts: 10
  • Registered: ‎12-19-2019
  • Location: Canada
  • Views: 70
  • Message 3 of 3

Re:Thinkpad e570 Hotkeys keep uninstalling

2021-07-29, 18:42 PM

Thanks. I will try that and see what happens.

Mike Pysh

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