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4 Posts

11-23-2017

Bangladesh

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Blue screen problem issue

2021-11-25, 5:32 AM

Dear Concern,

Everybody will help me. Please, the laptop has not been able to solve the problem in the last two months. The motherboard has been changed once and all the other parts have been checked.

Laptop Model:                  ThinkPad E480

Serial number:                  xxxxx

MTM:                               20KQS0E700

Thank you

 

 

Moderator comment: Serial number(s) removed to protect member from mischief. (NateS)

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194 Posts

09-30-2021

Germany

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Re:Blue screen problem issue

2021-11-25, 5:43 AM

what is presently installed ? win 10? Win 11?

 

what are trying to do when you get the message?

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4 Posts

11-23-2017

Bangladesh

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Re:Blue screen problem issue

2021-11-25, 6:00 AM

At present this laptop has Windows 10 and the driver and BIOS are up to date.


After giving the blue screen, Windows opens with auto restart, but after a while, it gives the blue screen again.

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194 Posts

09-30-2021

Germany

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Re:Blue screen problem issue

2021-11-25, 6:06 AM

my expertise is in win 11 and this is a win 11 forum.

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4 Posts

11-23-2017

Bangladesh

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Re:Blue screen problem issue

2021-11-25, 6:59 AM

Already Windows 7, 8, 10, 11 If there is any other solution after trying, give it.

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194 Posts

09-30-2021

Germany

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Re:Blue screen problem issue

2021-11-25, 7:09 AM

There are inconsistencies in your messages.

 

I am no good at hitting a moving target.

 

I wish you success in your endeavors.

 

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4481 Posts

12-02-2007

United States of America

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  • Message 7 of 7

Re:Blue screen problem issue

2021-11-25, 11:22 AM

Hello,

 

You may wish to try testing the ThinkPad E480 by using Lenovo's bootable UEFI diagnostics.  Instructions on creating and using it can be found at https://support.lenovo.com/us/en/solutions/ht511092-lenovo-uefi-bootable-diagnostics.

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

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