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802.11n
Posts: 156
Registered: ‎07-30-2009
Location: Netherlands
Message 1 of 7 (11,915 Views)

CSS 8.3 64-bit WIN7 Office 2007 Mouse issues!

[ Edited ]

On my W500 the new CSS 8.3 x64 in Win7 x64 causes all left- and rightclick functionality to disappear within office 2007 applications after a while. Behaviour is similar to an issue in Winword 2007 a year ago. The solution however certainly isn't.

 

I have reproduced this error under the same circumstances on my X200 Tablet. Under Win7 x64the new CSS 8.3 x64 causes the same issue. A few minutes and changes into a document, clicking, selecting, dragging etc stops functioning. Utterly annoying!!! Same behaviour in Outlook 207

 

In both setups, deinstalling CSS 8.3 solves the issue!! I therefore think CSS 8.3 needs to go back to the drawing board I'm afraid, because this basically makes Office 2007 applications unusable.

 

Also please note that CSS 8.2 for Vista x64 does *not* exhibit that same issue under Win7. Lenovo may have to start looking at changed behaviour between 8.2 and 8.3

Lenovo Premium Business Partner
X1 Carbon Touch | i7-3667U | 8Gb | 256Gb | HD 4000 | 14HD+ | WWAN | W8.1 Pro RTM x64 |
WWAN
Posts: 386
Registered: ‎08-03-2009
Location: UK
Message 2 of 7 (11,903 Views)

Re: CSS 8.3 64-bit WIN7 Office 2007 Mouse issues!

I've been having exactly the same issue on Win 7 x64 with Office 2007 for a couple of days and I didn't realise it was due to CSS 8.3! Thanks for the report.

Punch Card
Posts: 11
Registered: ‎08-27-2009
Location: Colorado
Message 3 of 7 (11,857 Views)

Re: CSS 8.3 64-bit WIN7 Office 2007 Mouse issues!

Fantastic!

 

Uninstalling CSS also "opened up" my bluetooth Laser mouse!

 

Thanks!

 

The Gunny

Fanfold Paper
Posts: 20
Registered: ‎06-21-2009
Location: Singapore
Message 4 of 7 (11,834 Views)

Re: CSS 8.3 64-bit WIN7 Office 2007 Mouse issues!

I have exactly the same issue as what you are facing here.

 

Am using Office 2007 Enterprise. Suddenly i realised my ability to highlight text was gone in Outlook and Word, and reinstalling wouldnt solve the problem.

 

I manage to find one general fix in Google, which involve deleting the data registry of the Office Suite but again that did not work.

 

Unfortunately, before i got to see this post i have already reformatted my Windows 7 OS to (hopefully)remove this problem.Apparently that's not going to happen and i think i have to remove my CSS.


Rgds

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802.11n
Posts: 156
Registered: ‎07-30-2009
Location: Netherlands
Message 5 of 7 (11,814 Views)

Re: CSS 8.3 64-bit WIN7 Office 2007 Mouse issues!

I have uploaded my copy of the MSI package for CSS 8.20 for VISTA x64 to Rapidshare. Link is listed underneath. The installer has been modified to allow installation under WIndows 7. This version works fine with the Win7 x64 RTM version of the fingerprint software. Enjoy!

 

ttp://rapidshare.com/files/300475146/Client_Security_-_Password_Manager.msi.html

 

 

 

Lenovo Premium Business Partner
X1 Carbon Touch | i7-3667U | 8Gb | 256Gb | HD 4000 | 14HD+ | WWAN | W8.1 Pro RTM x64 |
Punch Card
Posts: 3
Registered: ‎10-31-2009
Location: va
Message 6 of 7 (11,794 Views)

Re: CSS 8.3 64-bit WIN7 Office 2007 Mouse issues!

[ Edited ]

I have the same problem.  Lenovo needs to fix this.  I posted some workarounds on another post at

 

http://forums.lenovo.com/t5/ThinkVantage-Technologies/Client-Security-Solution-and-Word-2007/td-p/16...

 

 

Posts: 8,592
Topics: 428
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Registered: ‎11-19-2007
Location: US
Message 7 of 7 (10,420 Views)

Re: CSS 8.3 64-bit WIN7 Office 2007 Mouse issues!

All,

 

You might also try installing these patch files available on our support site.   These may resolve your symptoms.

 

Best regards,

 

Mark

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