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What's DOS?
Posts: 1
Registered: ‎09-09-2011
Location: Brazil
0 Kudos

Client Security Solution with fingerprint disable

I received a X201 with Win7 64-bits and I installed the fingerprint software version 5.9.4 and the Client Security Solution version 8.30.0031.00.

The fingerprint software is working perfectly, but the CSS is with the fingerprint configuration disabled.

 

Could you advice me in what is wrong?

 

Regards

Retired Employee
Posts: 2,437
Registered: ‎04-10-2011
Location: Malaysia
0 Kudos

Re: Client Security Solution with fingerprint disable

hey hiratapqd,

hard to say what had happen, but could you uninstall both softwares then install the fingerprint software first then install the client security solution.

curious to know, was any software installed before this happen ?





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Blue Screen Again
Posts: 2
Registered: ‎02-18-2011
Location: Germany
0 Kudos

Re: Client Security Solution with fingerprint disable

[ Edited ]

Hi,

I have the same problem on a fresh install of windows 7 pro 64bit version. Fingerprint Software 5.9.4 and Client Security Solution 8.30.0031.00.

 

Any idea what software potentially caused this problem (e.g. Windows Update? ^^) or how to solve it? Or could it just be the order of installing FpS and CSS..? I first installed the FpS...

 

Hardware: ThinkPad X201 Tablet

Blue Screen Again
Posts: 2
Registered: ‎02-18-2011
Location: Germany
0 Kudos

Re: Client Security Solution with fingerprint disable

Thx for all these answers ;-P

 

Finally here I found a solution, that worked for me:

http://forums.lenovo.com/t5/ThinkVantage-Technologies/Fingerprint-tab-unavailable-in-Client-Security...