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Paper Tape
Posts: 3
Registered: ‎12-16-2010
Location: Arizona
0 Kudos
Accepted Solution

T 510 Windows 7 64 Pro Can't Activate HP Laserjet 5P

[ Edited ]

Recently purchased T 510 running Windows 7 Prof. Tried to connect HP Laserjet 5P printer.

Checking Microsoft Windows Compatibility site the printer is NOT compatible with Win 7- 64 Prof or 32 bit.

Checking HP site it  advises and gives instructions to check Windows update for driver.

Checking Windows update on the T 510, the HP Laserjet 5P is found and added via the ADD Printer function.

Using a USB to Parallel adapter cable and recognized as USB 002, the printer appears under devices as default printer and ready.

When attempting to print, no output and troubleshoot status on printer results that print job held up in queue. Clear print job by canceling  but same result.

The same printer using the same adapter cable prints OK on a HP laptop running Vista and also on an Apple Mac pro notebook.

, so don't think its the adapter cable.

Anybody know if indeed the HP Laser UP is not compatible with Win Proof. 64 even though  its listed and accepted thru Windows Update during the ADD printer process or there's something else I'm overlooking  such as the adapter cable is not compatible with Windows 7 and need to get another one that is  and what to ask for when searching to buy ? Thank you.



Community Moderator
Posts: 13,448
Registered: ‎12-07-2009
Location: Česká Republika

Re: T 510 Windows 7 64 Pro Can't Activate HP Laserjet 5P

- make sure the port is set the usb port created by plug and play , normally usb001

- disconnect printer from computer. than delete all printers. make sure you do not have any test pages in queue (cancel all). also update windows drivers (from add printer section). turn off computer. connect printer to available usb on computer again. turn on computer
Paper Tape
Posts: 3
Registered: ‎12-16-2010
Location: Arizona
0 Kudos

Re: T 510 Windows 7 64 Pro Can't Activate HP Laserjet 5P

Thank you !