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What's DOS?
Posts: 1
Registered: ‎05-03-2012
Location: US
Message 1 of 2 (1,625 Views)

Win 7 OS CD Needed

I recently purchased a Lenovo G570 from newegg. I was hoping to get the Windows 7 OS CD with the laptop. The OS comes installed but there is no CD.

Someone told me that I can get the OS CD from Lenovo, if I ask from them. I could not find how to contact support for the same.

Any help on this would be appreciated. I have bought this for my mom - would like to ship laptop along with the CD as well.

Community Moderator
Posts: 5,029
Registered: ‎01-13-2008
Location: Bainbridge Island, WA, USA
Message 2 of 2 (1,619 Views)

Re: Win 7 OS CD Needed

[ Edited ]

Hello and welcome,


You should be able to use the One Key Recovery software to burn your own CD/DVD recovery set.


I'd refer you to the user's manual, but the link is throwing a "file not found" at the moment: (English) User Guide g470_g475_g570_g575_ug_en_v2.pdf


[edit] The Google found a copy.  It doesn't say much except " can use it for backup - consult the program's help file for more information..."


[more edit] Here's the Knowledge Base article on how to make recovery media: How to create "Factory Default Recovery Disc" with OneKey Recovery


[even more edit] For future reference, this is the support number:


United States English 1-877-4 Lenovo (1-877-453-6686) 24 hours a day
7 days a week
IdeaPad, Lenovo 3000



The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.

The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog

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