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7 Posts

01-28-2015

Philippines

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  • Posts: 7
  • Registered: ‎01-28-2015
  • Location: Philippines
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  • Message 1 of 2

Can I use my windows 8 oem embedded product key to windows 8.1?

2015-03-15, 3:23 AM

I have Y500 and I change the hard drive because the default hard drive fails.

I can't find Windows 8 OEM version, so I downloaded the Windows 8.1 Media Creation Tool.

Create a bootable usb, choose Windows 8.1/64Bit.

After the installation of OS, I try to view my product key and put it in activation, it doesn't work.

What should I do? 

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1232 Posts

09-12-2012

United States of America

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  • Posts: 1232
  • Registered: ‎09-12-2012
  • Location: United States of America
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Re: Can I use my windows 8 oem embedded product key to windows 8.1?

2015-03-16, 18:33 PM

It will not work. The OEM keys that come with a computer will not work in a Microsoft provided ISO install file. This is a Microsoft thing not a Lenovo thing.

 

Is your computer still in warranty? If it is, contact Lenovo customer support. They should be able to get you a system restore image. If its not still in Warranty, did you create a recovery disc when you first got the computer? If not then you will need to contact Customer Support and purchase a recovery set.

 

Also is the new harddrive the same size as the old one? If not you may have issues recovering your factory image.

Hoov
Former Microsoft MVP - Consumer Security
SpywareHammer.com
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