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4 Posts

04-28-2014

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Major windows update (KB2919355) causes applications to become blurry

2014-04-28, 1:53 AM

I just purchased a refurbished Yoga Pro 2. Each time I installed Windows Updates, certain programs (such as Chrome and Skype) became blurry. It took me two reformats to learn that it was KB2919355 that was causing this. 

 

This is a major update that includes many security fixes and other important changes, so it is problematic that it also causes bluriness. I assume that Microsoft will eventually address this, but I'm hoping for a Lenovo fix to come sooner.

 

Note: This particular issue was not fixed by changing the scaling settings as was suggested for a previous similar issue. 

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2506 Posts

05-01-2010

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Re: Major windows update (KB2919355) causes applications to become blurry

2014-04-28, 2:21 AM

Hi arijfroo,
I'm not sure that this is a problem specific to Yoga Pro 2. Have you tried contacting Microsoft by phone or posting in their Community?
You should not have to pay for phone support related to their updates issues: http://support.microsoft.com/contactus/?ln=en-us
To contact Microsoft Customer Service and Support, telephone (800) MICROSOFT (642-7676).
Community: http://answers.microsoft.com/en-us

 






Microsoft MVP Consumer Security 2006-2016 / Windows Insider MVP 2016-Present
I am not employed by Microsoft or Lenovo.

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6463 Posts

06-27-2008

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Re: Major windows update (KB2919355) causes applications to become blurry

2014-04-28, 2:32 AM

@arijfroo...

 

I have applied KB2919355, which is Windows 8.1 Update 1 (also sometimes called Windows 8.1.1), to my Y2P.

 

Admittedly, I use neither Chrome nor Skype, but by moving the slider on the Display Control Panel one tick to the left (from its default full-right default) and rebooting for full effect, I'm quite happy with how Windows is now handling the 3200x1800 display. That's the only change I've made.

 

What is your current setting?

 

Regards.


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4 Posts

04-28-2014

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Re: Major windows update (KB2919355) causes applications to become blurry

2014-04-28, 3:20 AM

I haven't tried contancting Microsoft. I'll give that a shot. 

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4 Posts

04-28-2014

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Re: Major windows update (KB2919355) causes applications to become blurry

2014-04-28, 3:28 AM

Right now, everything works fine because because I haven't installed Windows 8.1.1

 

I did more or less everything I couldn think of to fix the issue when 8.1.1 was installed including changing the resolution. Considering that I now know what is causing the issue, I'll follow up with Lenovo Tech Support and maybe one of their level II's can help me address it. 

 

I don't think refusing to update to 8.1.1 is a long-term solution, as that update may have important security fixes or may be pre-requiste for future fixes. 

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1459 Posts

06-08-2013

Spain

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Re: Major windows update (KB2919355) causes applications to become blurry

2014-04-28, 7:50 AM
Moving the slider of 'making items look smaller or bigger' also helps the blurriness on my W530. I usually put it on the smallest best readable value.

Kind regards,

Jonas Hendrickx

Lenovo Insider, Windows Insider MVP

 

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3 Posts

05-19-2014

Germany

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Re: Major windows update (KB2919355) causes applications to become blurry

2014-05-19, 18:58 PM

Hi,

 

I experienced the same problem on my brandnew Lonovo Yoga 2 Pro (purchased May 17th, 2014 - 2 day ago). After the Windows 8.1 Update 1 (KB2919355), the Lenovo machine does not scale text, graphics, browser views etc. any more. Normal using is impossible, as tack boxes and some text as well as browser plug-ins such as Adobe Acrobat are not displayed properly. Microsoft Knowledge Base advise (http://support.microsoft.com/kb/2900023/en-us) is not solving the problem. The permanent used Microsoft Outlook is partially anreadable and not clickable.

 

The hint with scaling down in this community blog does not help. 

 

I will return my Lenovo Ultrabook Yoga 2 Pro and cancel the big order for our consulting stuff, if the problem is not solved by Wednesday, May 21st, 2014 business close CET.

 

Advise could be send to any of my e-mail addresses. Just google Fritz B. Hoering to get one.

 

This Lenovo product is waste of time and big money loss for business users.

 

Best Fritz

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3 Posts

05-19-2014

Germany

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Re: Major windows update (KB2919355) causes applications to become blurry

2014-05-19, 19:04 PM

On top, the update reduces reliability of bluetooth (Logitech Ultrathin Mouse diconnects or scrolling is not possible) and wireless LAN (continuous disconnects). Fritz

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3 Posts

05-19-2014

Germany

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  • Message 9 of 10

Re: Major windows update (KB2919355) causes applications to become blurry

2014-05-19, 19:11 PM

And don't come back to me pointing towards Microsoft. The update is running perfectly on Sony VAIOs, Samsung and ASUS Laptops, Toshiba KIRA Ultrabook and customs build machines with individual hardware and software (PC and Laptops).

 

The possible presenting mode (tablet functionality) has let our consulting firm towards this Lenovo product (Yoga 2 Pro), but unreliable compatibility is an absolute NO GO!!!

 

Best Fritz

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410 Posts

06-08-2012

Ankara , Turkey

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  • Message 10 of 10

Re: Major windows update (KB2919355) causes applications to become blurry

2014-06-10, 13:41 PM

Hello  , 

 

Select smaller in the options below  , lets see if problem persists 

 

Capture.PNG

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