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9380 Posts

11-27-2007

SK

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Re: The Idiocy continues....

2009-11-26, 22:24 PM

Andy  

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2029 Posts

12-02-2007

AU

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  • Message 92 of 470

Re: Windows 7 Upgrade fulfillment discussion

2009-11-27, 6:45 AM
------------------------------
I don't work for Lenovo
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16 Posts

07-18-2009

USA

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  • Message 93 of 470

Re: Windows 7 Upgrade fulfillment discussion

2009-11-27, 16:30 PM

I found that XXXXX_XXXXX@mmedia.mis.com.sg didn't bounce back, either (yet).

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9 Posts

11-28-2009

Switerland

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  • Message 94 of 470

Re: Windows 7 Upgrade fulfillment discussion

2009-11-28, 1:14 AM

I have yet to receive my Windows 7 disc for my t400s thinkpad which I bought here in Switzerland.

 

My Credit Card got billed on the 2nd of November and until this Date I have heard nothing from Mentor Media and the Status is unchanged and still shows no sings of the discs having been shipped.

 

So I am almost 1 month into, since having paid for something I did not yet get and well past 1 month since the Win 7 launch. One of my friends who bought the same laptop is currently waiting for his discs too and got billed on the same timeframe too.

 

If it was completly free I guess I would not be complaining, but since I paid quite a lot for the shipping and handling expectations are higher. For me it is totaly unacceptable to pay 1 month in advance and still have no sing or clue of when the discs will arrive.

 

I can't believe my first thinkpad experience is such a bad one, as this whole process has been nothing less than frustrating :(

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5 Posts

07-14-2009

Houston, TX USA

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  • Message 95 of 470

Re: Windows 7 Upgrade fulfillment discussion

2009-11-28, 2:41 AM

Ideapads have supposedly shipped. Anyone have a change in their order status for an Ideapad upgrade.

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4169 Posts

11-20-2007

US

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  • Message 96 of 470

Re: The Idiocy continues....

2009-11-27, 16:31 PM

keep-calm-it-s-a-thinkpad-sm2.jpg

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Jane
nonnymouselenovoff1.gif

2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I AM one of those crazy ThinkPad zealots!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

I am not a Lenovo employee

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5 Posts

11-24-2009

USA IL

12 Signins

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  • Message 97 of 470

Re: Windows 7 Upgrade fulfillment discussion

2009-11-28, 5:18 AM

One month and a week since promised and expected the Win7 (not free ) upgrade. And absolutely nothing to say or show if or when I will even get what I am owed , entitled to and promised. Excuse after excuse, and terrible customer support and terrible communication all I have got from my Lenovo Y730 purchase. I paid all that money so I can be treated like my purchase meant nothing and isnt needed or appreciated by Lenovo. If it was , I wouldnt be sendin this , and I would be using Win7 right now.  There was no delay in withdrawing my funds for the laptop purchase back in Aug though. Nothing I say will matter, or get results or even speed up the delivery of my upgrade,  I dont matter , I am just a customer. Lenovo says to  "be patient and understanding" "bare with us" ! Customer says "not happy" "wont be back" ! The #1 most important thing in sales, is customer satisfaction. Lenovo doesnt even have it on the list.  My post will im sure disappear like the last one did, we are wrong for writing mean things and venting. I would disappear on my own, if I just could get my disc.

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2029 Posts

12-02-2007

AU

9435 Signins

247288 Page Views

  • Posts: 2029
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  • Message 98 of 470

Re: Windows 7 Upgrade fulfillment discussion

2009-11-28, 20:56 PM
------------------------------
I don't work for Lenovo
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2029 Posts

12-02-2007

AU

9435 Signins

247288 Page Views

  • Posts: 2029
  • Registered: ‎12-02-2007
  • Location: AU
  • Views: 247288
  • Message 99 of 470

Re: Windows 7 Upgrade fulfillment discussion

2009-11-28, 22:45 PM
------------------------------
I don't work for Lenovo
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4169 Posts

11-20-2007

US

23522 Signins

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  • Posts: 4169
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Re: Windows 7 Upgrade fulfillment discussion

2009-11-29, 0:52 AM
Message moved to the Forum Housekeeping board.

keep-calm-it-s-a-thinkpad-sm2.jpg

English English Community   Deutsche Deutsche Community   Español Comunidad en Español   ru.gif Русскоязычное Сообщество


Jane
nonnymouselenovoff1.gif

2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I AM one of those crazy ThinkPad zealots!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

I am not a Lenovo employee

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