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2444 Posts

05-01-2010

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  • Message 11 of 21

Re: Windows 8.1 Product Key doesn't work

2015-03-09, 13:03 PM

 I downloaded a software that extracted the key and I copy/pasted it into the PC settings.

 

Did you try Belarc as Hoov suggested?

Have you tried entering the characters manually one-by-one rather than copy/paste?  I've found that doing it that way has worked best for me.






Microsoft MVP Consumer Security 2006-2016 / Windows Insider MVP 2016-Present
I am not employed by Microsoft or Lenovo.

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12 Posts

03-01-2015

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  • Message 12 of 21

Re: Windows 8.1 Product Key doesn't work

2015-03-09, 23:52 PM

Ok, I downloaded Belarc but there is a new problem. When I go to PC Settings and then go down to Activate Windows, it doesn't even let me go in. It just keeps backing out to the Start Screen

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1232 Posts

09-12-2012

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  • Message 13 of 21

Re: Windows 8.1 Product Key doesn't work

2015-03-10, 3:14 AM

Do you have IIS running?

Hoov
Former Microsoft MVP - Consumer Security
SpywareHammer.com
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12 Posts

03-01-2015

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  • Message 14 of 21

Re: Windows 8.1 Product Key doesn't work

2015-03-10, 14:48 PM

No I do not,why?

 

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1232 Posts

09-12-2012

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  • Message 15 of 21

Re: Windows 8.1 Product Key doesn't work

2015-03-10, 20:17 PM

From what I can find out IIS can cause problems with the activation. You mentioned that you have called windows support. Did you call the phone number to activate windows online, or did you call tech support?

Hoov
Former Microsoft MVP - Consumer Security
SpywareHammer.com
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12 Posts

03-01-2015

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  • Message 16 of 21

Re: Windows 8.1 Product Key doesn't work

2015-03-11, 14:41 PM

I called Microsoft Tech Support and they told me that I had to call Lenovo tech support. Also, the option to activate windows online in the PC settings does not work because every time I click ACTIVATE ONLINE, it says it is not available.

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1232 Posts

09-12-2012

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  • Message 17 of 21

Re: Windows 8.1 Product Key doesn't work

2015-03-12, 4:01 AM

There is another number to call for phone activation. It is not the tech support number.  Take a look at this, http://www.eightforums.com/tutorials/24636-activate-windows-8-phone.html

Hoov
Former Microsoft MVP - Consumer Security
SpywareHammer.com
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03-01-2015

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  • Message 18 of 21

Re: Windows 8.1 Product Key doesn't work

2015-03-14, 0:18 AM

Ok so thanks for the link. I Think it might help. The only problem is that now I cant go to the ACTIVATE WINDOWS section of the PC SETTINGS. So i have a side problem I have to solve. For some reason when i click the button for ACTIVATE WINDOWS it takes me back to the start menu, so if you could help me with this problem then maybe i can call.

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1232 Posts

09-12-2012

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  • Message 19 of 21

Re: Windows 8.1 Product Key doesn't work

2015-03-14, 18:43 PM

I suspect that your activation period has expired. If it has the Microsoft will tell you how to fix it.

Hoov
Former Microsoft MVP - Consumer Security
SpywareHammer.com
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12 Posts

03-01-2015

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  • Message 20 of 21

Re: Windows 8.1 Product Key doesn't work

2015-03-15, 2:01 AM

Thanks for all your help guys. i found out that apparently my PC came with a trial version instead of a full version (like how it was supposed to). I ended up buying a copy of Windows 8.1 and now I have no Problems.

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