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Retired Moderator
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After you scan for updates on the Windows Update Web site, you may receive the following error message:


There are no updates available at this time 
There are no updates available for your computer. Please check back later.


Additionally, the menu on the left side of the page is shaded, and the Pick Updates to install link is unavailable.


You may also be prompted to file an error report that resembles the following error report:


Software Update Incomplete
The Windows Update software did not update successfully. 
Send error number to Microsoft (0x800A138F)


This behavior may occur for several reasons. You may experience this problem if one or more of the following conditions are true:

  • Internet Explorer settings may be incorrect.
  • Some third-party applications such as firewalls, Web accelerators, and antivirus programs, are adversely affecting the capability of your computer to connect to the Windows Update Web site.
  • Damaged or incompatible Internet Explorer settings may prevent you from accessing Windows Update.


This article is based on a Microsoft KB 326253 or more information please visit the below given link

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