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Retired Moderator
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Symptoms

Assume that you enable BitLocker for the system drive on a computer that is running Windows 7 or Windows Server 2008 R2. Then, you shut down the computer. You notice the computer intermittently stops responding during shutdown. Additionally, the operating system seems to have already shut down, and then the screen turns black. However, the computer does not turn off completely. Therefore, you may notice that the computer fan and other devices are still turned on.

This problem does not occur if BitLocker is completely disabled, or if BitLocker is enabled on a data drive but disabled on the system drive.

Diagnosis

All systems running Windows 7 ultimate and Windows server 2008 R2 

Solution

This article is based on a Microsoft KB 975496 or more information please visit the below given link

 

http://support.microsoft.com/kb/975496

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