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Question

 

How do I restore my personal files after I perform a custom installation of Windows 7?

Answer

 

If you performed a custom installation of Windows 7, your files, settings, and programs are removed. If you didn’t format your hard drive when you were installing Windows 7, you should be able to retrieve your files from the Windows.old folder.

 

To retrieve files from the Windows.old folder:

  1. Click the Start button and then click Computer.
  2. Double-click the drive that Windows is installed on (typically CSmiley Happy.
  3. Double-click the Windows.old folder.
  4. Double-click the Users folder.
  5. Double-click your user name.
  6. Open the folders that contain the files you want to retrieve. For example, to retrieve files in the Documents folder, double-click Documents.
  7. Copy and paste the files that you want from each folder to a folder in Windows 7. For example, if I want to put my Documents in the Documents library, I would copy them from the Documents folder and then paste them into the Documents library on my Windows 7 installation.
  8. Repeat steps 5 – 7 for each user account on your computer.

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