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07-18-2016

UK

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Preinstalled OS license key replacement

2016-07-18, 10:10 AM

How do I get a replacement license key? Microsoft reinstalled Windows 7 on my PC and tell me the key needs replacing

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11269 Posts

01-02-2010

US

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Re: Preinstalled OS license key replacement

2016-07-20, 4:00 AM

How did Microsoft install windows?  Normally, you have an OEM copy from Lenovo with automatic activation.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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07-20-2016

US

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Re: Preinstalled OS license key replacement

2016-07-20, 19:29 PM

My hard drive crashed due to an automatic Windows 10 upgrade.  I am trying to reinstall Windows 7 Professional, but the Windows 7 product key on the back of my laptop does not work.  How can I get a new product key?  Thank you.

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11269 Posts

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Re: Preinstalled OS license key replacement

2016-07-21, 20:33 PM

You need an OEM copy to work with the license on the machine.  If you didn't make a backup, you need to contact Lenovo Tech support to get a copy of the recovery disks for your model.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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