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soofy1
What's DOS?
Posts: 1
Registered: ‎07-18-2016
Location: UK
Views: 3,905
Message 1 of 4

Preinstalled OS license key replacement

How do I get a replacement license key? Microsoft reinstalled Windows 7 on my PC and tell me the key needs replacing

Community SeniorMod
Community SeniorMod
Posts: 9,867
Registered: ‎01-01-2010
Location: US
Views: 3,817
Message 2 of 4

Re: Preinstalled OS license key replacement

How did Microsoft install windows?  Normally, you have an OEM copy from Lenovo with automatic activation.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
anns
Paper Tape
Posts: 2
Registered: ‎07-20-2016
Location: US
Views: 3,787
Message 3 of 4

Re: Preinstalled OS license key replacement

My hard drive crashed due to an automatic Windows 10 upgrade.  I am trying to reinstall Windows 7 Professional, but the Windows 7 product key on the back of my laptop does not work.  How can I get a new product key?  Thank you.

Community SeniorMod
Community SeniorMod
Posts: 9,867
Registered: ‎01-01-2010
Location: US
Views: 3,770
Message 4 of 4

Re: Preinstalled OS license key replacement

You need an OEM copy to work with the license on the machine.  If you didn't make a backup, you need to contact Lenovo Tech support to get a copy of the recovery disks for your model.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.

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