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Question

 

Why am I experiencing connectivity or performance issues when I connect a laptop running Windows Vista to my wireless access point?

Answer

 

This issue occurs if the Wi-Fi hot spot uses wireless APs or routers that don’t support the 802.11 power save protocol. Choose one of the following three procedures to resolve the issue:

 

Option 1:  Connect the mobile PC to a power source

When you plug the mobile PC into a power source, Windows switches the wireless network adapter power setting in the default power plan from the Medium Power Save setting to the Maximum Performance setting. This turns off the 802.11 power save mode.

 

Option 2:  Modify the default power saving power plan

Modify the default on-battery power setting for the wireless network adapter. Configure the wireless network adapter to use the Maximum Performance setting when Windows 7 is configured to use the Balanced power plan or the Power saver power plan. To do this, follow these steps:

  1. Click the Start button, type Power Options in the Start Search box, and then click Power Options in the Programs list. If you are prompted for an administrator password or confirmation, type your password or click Continue.
  2. Click Change plan settings under the power plan that is selected. For example, if the Balanced option is selected, click Change plan settings under Balanced.
  3. Click Change advanced power settings.
  4. In the Power Options dialog box, expand Wireless Adapter Settings, and then expand Power Saving Mode.
  5. In the list that appears next to Setting, select Maximum Performance, and then click OK.

 

Option 3: Use the "High performance" power plan

If the computer is running on a power plan other than the High performance power plan when you connect to a wireless network, manually change the power plan to High performance. To do this, follow these steps:

  1. Click Start, type Power Options in the Start Search box, and then click Power Options in the Programs list. If you are prompted for an administrator password or confirmation, type your password or click Continue.
  2. Expand Show additional plans, and then select High performance.

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