cancel
Showing results for 
Search instead for 
Did you mean: 
Lenovo Staff
Views: 1,053

Question

My computer is connected to my home wireless network and Internet through router and DSL. All network connections seems working fine except no web page can be displayed. 

 

Here are the details:

  • Vista Home Basic SP1 installed.
  • Network Access status - Access: Local and Internet
  • No problem can be found with the Internet connection by running the Window Network Diagnostics (diagnostic and repair)
  • Another two Window XPs (at the same network) have no problem accessing the Internet
  • IP address is working fine, both ping and tracert to different web sites like YAHOO are working
  • Windows Firewall disabled but does not help
  • IE settings set to default but does not help

The message I received is Internet Explore cannot display the webpage

Answer

If Safe Mode with Networking allowed you to view webpages, then something during startup is causing this issue.

Do a Selective Startup (Clean Boot) - see if this still allows you to view webpages

 

How-to run Windows in Selective Startup (Clean Boot)…

1.     Click Start, click Control Panel, click System and Maintenance, click Administrative Tools, and then double-click System Configuration.

2.     Click Continue, or provide Administrator credentials if prompted.

3.     Click the General tab, and click Selective startup.

4.     Under Selective startup uncheck Load startup items.

5.     Click the Services tab, check the Hide all Microsoft services box, and then click Disable all.

6.     Click the Apply, then OK, and then Restart.

Was this information helpful?

Contributors