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Posts: 1
Registered: ‎03-10-2012
0 Kudos

Finger print reader - Windows 8 Consumer Preview

I installed the consumer preview of Windows 8 on my Lenovo B570. The device manager shows theSecure biometrics device normal. Its a EgisTec ES603. Also the Bioexcess software on the Lenovo Security Suite runs fine. But when I start the enroll process the software tells me "unable to detect fingerprint device". I already reinstalled the software and the device. What else can I do?


Thank you very much in advance for your support.


Posts: 955
Topics: 3
Kudos: 80
Solutions: 65
Registered: ‎01-05-2010
Location: INDIA
0 Kudos

Re: Finger print reader - Windows 8 Consumer Preview

It is software compatibility issue and we need to wait for the Windows 8 driver from Lenovo.



Best Regards,


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