03-10-2012 05:10 AM
I installed the consumer preview of Windows 8 on my Lenovo B570. The device manager shows theSecure biometrics device normal. Its a EgisTec ES603. Also the Bioexcess software on the Lenovo Security Suite runs fine. But when I start the enroll process the software tells me "unable to detect fingerprint device". I already reinstalled the software and the device. What else can I do?
Thank you very much in advance for your support.