10-26-2011 07:07 AM
10-28-2011 02:22 AM - edited 10-28-2011 02:30 AM
Could you please give us a little more background information regarding how this problem surfaced. Was the audio working fine and then all of a sudden it just stopped? Do you have an exclamation point against the driver in the device manager? Is the driver identified as an audio device or is is just labeled as "other (e,g, unknown)?" Were you trying to reinstall windows? etc,etc.
Also, how old is your G470 and, if applicable, how long did the audio work before it stopped working?
And, I have to assume that you are using the original Conexant onboard audio; correct?
10-28-2011 09:51 AM
10-28-2011 11:56 AM - edited 10-28-2011 11:57 AM
Yes; your circumstances are very clear now so let's do the following:
Boot into your bios and reset it to all default values (then make sure the onboard audio is turned "on")
Exit bios and continue booting into windows.
Install/reinstall your Intel Chipset drivers.
Go into the add/remove programs and make sure there are no installed references to you audio; if so, delete them.
Go into the device manage and try to uninstall/remove everything with an exclamation point against it.
Let Windows xp rediscover what it can and now try to install your audio drivers/software.
Reboot (Hopefully you'll hear the windows startup sounds)
Let us know.
11-09-2011 09:07 AM
Hello original poster,
Did you ever get the answer you were looking for and/or get your issue resolved?
Please let us know.
Your feedback is important to the community.
06-25-2012 06:04 PM
I have exactly the same problem with my G470 and XP installation. No audio device can be found. I tried all your suggestions with no help.
Btw, there is no place in BIOS to set the onboard audio.
06-25-2012 06:16 PM
Update: I just resolved this issue by installing XP SP3. After install SP3 and reboot, the system prompts that the audio device is found. Then I can install the audio driver successfully.