06-23-2011 05:51 PM
Hardware : Lenovo ThinkPad X60, Type 1707-CTO, Product ID : 1707-W4G
Software : Windows XP Pro version 2002 with SP3
I purchased my laptop second-hand and did not have the installation CD. I borrowed a friend's CD and did a full reinstall . The reinstall went well, but I cannot register the license. Microsoft always returns error message saying product key invalid. I am sure that the product key is valid - the sticker is still on the unit. I finally got in touch with Microsoft. They told me I would need a recovery CD from Lenovo. Is this correct? What do I have to do to get a recovery CD ? Any help would be appreciated - only a few days remaining to register.
06-24-2011 03:31 AM
If you find a post helpful and it answers your question, please click the "Accept As Solution" button.
06-27-2011 06:13 AM - edited 06-27-2011 06:15 AM
Duck3 - I have tried all possible ways availible : by internet, by telephone (automated system) and by direct contact with a microsoft representative. My product key was refused by all.
06-27-2011 06:21 AM
To follow-up on my original question . . and to help others who might be confronted with the same problem ... I found the reason that my product key was refused. For those of you who are interested, it is on the website called «About.com»; under the subject heading «Windows Product Keys FAQ».
Once again, thank to all those who tried to help me!