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Paper Tape
Posts: 7
Registered: ‎06-11-2010
Location: USA
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Laptop Windows XP Professional Key Issue

Ok, this is not my laptop, i am fixing it for a family member.

 

I had to reinstall windows xp pro SP3 because it had some major viruses, but now that i have reinstalled it, i cannot get the key on the sticker in the back to work. I called microsoft and they said to contact you guys. I know the key had to have worked before, why isnt it working now? and yes i have made sure that ive typed it right.

Posts: 20,898
Topics: 128
Kudos: 1,253
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
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Re: Laptop Windows XP Professional Key Issue

the serial number on the sticker only works with Lenovo OEM OS, it would not work with aftermarket win xp os. Your friend needs a lenovo recovery disk set. 

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Highlighted
Paper Tape
Posts: 7
Registered: ‎06-11-2010
Location: USA
0 Kudos

Re: Laptop Windows XP Professional Key Issue

Would there happen to be a downloadable version so that i dont have to order one.

Posts: 20,898
Topics: 128
Kudos: 1,253
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
0 Kudos

Re: Laptop Windows XP Professional Key Issue

You can't download it.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Retired Guru
Posts: 371
Registered: ‎05-20-2008
Location: Thunder Bay, Canada
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Re: Laptop Windows XP Professional Key Issue

you can try calling Microsoft's activation help, see what they say, but the problem is you're using the wrong type of install cd.

T61 15.4" T9300 (2.5GHz 6MB L2) Windows 7 Professional x64 4GB Memory, NVidia Quadro NVS 140M
Posts: 20,898
Topics: 128
Kudos: 1,253
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
0 Kudos

Re: Laptop Windows XP Professional Key Issue

 


amace wrote:

you can try calling Microsoft's activation help, see what they say, but the problem is you're using the wrong type of install cd.


For XP, they will tell you to call the OEM company, which is Lenovo. 

 

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft