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06-10-2017

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Blue white colours when using back camera

2017-06-10, 20:04 PM

Hi everybody

 

I can not get my back camera of my levono 700 miix working. The front is working perfecr, but turning on the back camera shows this (see attached picture). 

 

I have updated all drivers via lenovo homepage. Also it has been working before.. i dont know exact when it startet doing this blue white screen. Mabye after the big Windoes 10 update?

 

What can I do? :(

 

Thanks in advance! 

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2954 Posts

02-22-2017

United Kingdom of Great Britain and Northern Ireland

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Re: Blue white colours when using back camera

2017-06-12, 11:33 AM

Hello AnneKDK

Thanks for using the Lenovo forums.


Try to download the Chipset drivers for the unit from the support page.

 

Make sure to reboot after an update on the unit.


Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal


Hope this helps, let us know how you get on.


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Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
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3 Posts

06-10-2017

United States of America

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Re: Blue white colours when using back camera

2017-06-12, 15:56 PM

Hi 

 

Thank you very much for the quick and specific answer! 

 

Unfortunately it didn't work :( 

 

Can you sugest another thing? 

 

Thank you for trying ! 

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1 Posts

06-28-2017

Australia

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Re: Blue white colours when using back camera

2017-06-28, 3:47 AM
We have the same problem
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2954 Posts

02-22-2017

United Kingdom of Great Britain and Northern Ireland

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  • Registered: ‎02-22-2017
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  • Message 5 of 6

Re: Blue white colours when using back camera

2017-06-28, 10:41 AM

Hello, sorry for the late reply.

 

If this has been on going since tha last update, I would recommend that you revert back to the previous version of Windows, and observe if the fault still persists or not.

 

 

Hope this helps, let us know how you get on.


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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

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Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
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1 Posts

10-22-2017

Germany

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  • Message 6 of 6

Re: Blue white colours when using back camera

2017-10-22, 16:11 PM

Hello,

 

anybody got this to work? It's frustrating!!! 

 

Lenovo, please take care of your customers. 

 

Check the problem by yourself and give us feedback

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