04-13-2018 09:14 AM
This morning I've updated my BIOS (MIIX 310cWindow 10) after telling BIOS update failed It won't turn on, I push power Button nothings to happen, screen stay dark!
The battery is fine!
please help me!
04-19-2018 07:33 AM
Thanks for using the Lenovo forums.
Try to hold down the power button with the charger plugged in.
You can also try holding Volume Up +Power buttons, this should get you into the recovery,
If it`s still refusing to boot up, you may want to consider getting in touch with your local Lenovo support line for a possible service.
Below is the link to the phone list where you can find these numbers
Hope this helps, let us know how you get on.
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
05-16-2018 08:51 AM
Did you find out anything or did Lenovo support help you in any way?
05-16-2018 08:52 AM
BTW: I am not sure if I ever installed a firmware update but a few days ago I updated to the latest Windows release. Can you confirm that you were also running Windows 10 1803 release? Maybe the bios updater is not compatible?
05-27-2018 12:18 PM
I've brought my tablet to the store where I've bought, they've told me Lenovo said: "The motherboard is dead and needs to change". The funny part is they've told me the problem didn't provide because of BIOS Update and the motherboard has, only 1-year guarantee it means I should pay 144.47€ (More than half of the price of my tablet 259.99 €) to repair it. I don't how is possible the most important part of this device has a 1-year guarantee and it's dead because of the update which their own app "Lenovo MOTO Smart Assistant" ask me to download it.
I would like to ask of Lenovo: which part of my device has 2 years or more than 1-year guarantee?
The battery has 6 months and motherboard which means Ram, Hard-drive, CPU ... 1 year!
How could Lenovo compare his device and service with others?
I hope the store which I have bought my tablet has lied to me, and I could receive my tablet fixed without paying money.
I'm waiting for Lenovo respond.