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Nerdz
Paper Tape
Posts: 3
Registered: ‎01-12-2019
Location: FI
Views: 1,602
Message 1 of 4

Lenovo MiiX 320 after bios update prompt bitlocker key

Just update my tablet with new bios and after install get prompt for bitlocker key. I work as a system administrator, this bitlocker must be factory set since i surely newer have set bitlocket to my tablet. I have read some threads about similar issue  where user have been going back and fort with Lenovo and Microsoft support about this. I have tried to normal erace data restore factory settings, this is useless. Does some one know is only possibility to try download media from microsoft, create usb recovery stick and remove all diskpartitions and new windows install ? If so think this is not very genius, support site seems to be on maintenance when this issue occured.

Nerdz
Paper Tape
Posts: 3
Registered: ‎01-12-2019
Location: FI
Views: 1,582
Message 2 of 4

Re: Lenovo MiiX 320 after bios update prompt bitlocker key

Found this link http://go.microsoft.com/fwlink/p/?LinkId=237614 on forum and signing in with microsoft account and got correct recovery key, when bitlocker key is prompted it tells a address where to get it but it is not correct.

kirkeby49
What's DOS?
Posts: 1
Registered: ‎11-05-2019
Location: DK
Views: 137
Message 3 of 4

Re: Lenovo MiiX 320 after bios update prompt bitlocker key

I don't have an bitlockercode and i'd followed the steps - But it still dont work - it useless og my mii 320 is trash!

DON'T UPDATE BIOS!

Highlighted
Social Support Agent
Social Support Agent
Posts: 165
Registered: ‎08-02-2018
Location: US
Views: 131
Message 4 of 4

Re: Lenovo MiiX 320 after bios update prompt bitlocker key

Please check the Bitlocker information page here https://support.lenovo.com/us/en/solutions/ht506878 that could help with the bitlocker related issue.

 

Regards,



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