English Community

Lenovo TabletsWindows based Tablets
All Forum Topics
Options

24 Posts

02-25-2014

GB

35 Signins

157 Page Views

  • Posts: 24
  • Registered: ‎02-25-2014
  • Location: GB
  • Views: 157
  • Message 11 of 21

Re: MIIX 320 BitLocker Recovery Key

2018-07-17, 13:08 PM

We had this problem.

The machine was new. We don't use bitlocker at all in our company. I have spent 35 years in IT, 20 years working as a platform trainer with Micrsoft and am absolutely certain that we have not enabled it bitloocker.

 

2 thoughts cross my mind

 

1) the image arrived bitlockered (Lenovo say not)

2) The BIOS update has convinced the system that bitlocker is active and the TPM of course has no key because the drive isn't actually bitlockered. This is my favourite as I was watching the user logon to the new machine when the BIOS update warningi came up (she asked me what to do and I said do it). 

 

I have seen a similar bug to 2 in a Dell enviornment; a solutoin there was to download an odler BIOS, boot to DOS an d upgrade the BIOS to a previous version and then boof rom Windows (in that case the drive clearly wasn;t relaly bitlockered).

I think given the  number of peopel reporting the same issue on the same machine during the same process we need rahter more input from Lenovo (who clearly are the source of the problem). [None of or many Mix 310s have done this].

Reply
Options

24 Posts

02-25-2014

GB

35 Signins

157 Page Views

  • Posts: 24
  • Registered: ‎02-25-2014
  • Location: GB
  • Views: 157
  • Message 12 of 21

Re: MIIX 320 BitLocker Recovery Key

2018-08-16, 16:52 PM

Got our machien back today - set up to log on as users with bklnka password so I assume reimaged.

 

Was doing all the usual config stuff and thinking it seemed rather slow even for an atom

With suspsicion I ran manage.bde -status from powershell (admin) I was told that Bitlocker was on and 88% through the encyrption process.

 

So although I had blamed the BIOS update it looks that is could perhaps be that Levovo or one of their agents might be shipping an image that starts bit-lockering itself as soon as you switch it on! (Of course, it could have been the BIOS and "numpty" who did our reset didn't bother to make sure it was off? Or they applied the new bios and it turned it on?).

I have disabled bitlocker and just double checked - noen of 10 Miix 310s have bitlocker on!

Reply
Options

2 Posts

01-05-2017

IT

4 Signins

14 Page Views

  • Posts: 2
  • Registered: ‎01-05-2017
  • Location: IT
  • Views: 14
  • Message 13 of 21

Re: MIIX 320 BitLocker Recovery Key

2018-09-05, 11:38 AM

Same problem after a Bios upgrade from Lenovo Utility.

I have found a solution.

 

The link suggested by Windows 10 is :

 

https://go.microsoft.com/fwlink/?linkid etc....        but is wrong.

 

I have found on interner this link (from Microsoft Support) and I have obtained my Bitlocker Code using my Hotmail User and Password

 

http://go.microsoft.com/fwlink/p/?LinkId=237614

 

Let me know

 

Ciao

Andrea

Reply
Options

17 Posts

08-24-2018

MX

10 Signins

111 Page Views

  • Posts: 17
  • Registered: ‎08-24-2018
  • Location: MX
  • Views: 111
  • Message 14 of 21

Re: MIIX 320 BitLocker Recovery Key

2018-09-08, 14:42 PM

i find the answer, t came in logic abouth your expect: but you didnt said that windows took the microsoft (hotmail by example) get permisions on lenovo bios and software and true the TPM CHIP active a key, (bios key) so we can had the key by the email registered, and done, you will be te owner controling your disk drive by a pasword that CODiE all the data inside. I SUGES LENOVO PLEASE MAKE SURE THIS INFO ABOUT THE EMAIL TO GET THE PASWORD AND INFO OF THE BIOS: may be IN THE NOTIFICATION OF WINDOWS OR IN THE MANUAL... AND 2 PLASE PAYD ME AND THIS GUYS FOR SOLVING YOUR PROBLEMS THAT YOUR TEAM DIDNT TOLLD US CLEAR. i called lenovo and windows like 10 times just one time they said something about keys... DONT BE BAD ETICS

Reply
Options

2 Posts

10-02-2018

US

1 Signins

18 Page Views

  • Posts: 2
  • Registered: ‎10-02-2018
  • Location: US
  • Views: 18
  • Message 15 of 21

Re: MIIX 320 BitLocker Recovery Key

2018-10-02, 22:02 PM

Same problem here - according to the Lenovo tech on my case, it's my fault for upgrading the BIOS!!! How absurd is that??? Yeah, my fault, I let YOUR Lenovo Vantage Utility upgrade the BIOS and it breaks my tablet and makes it completely unusable with the MS Bitlocker issue even though I never set up Bitlocker or even a MS account. Yeah, my fault. Their solution? Mail it in (at my expense) and let their Repair Center reimage it within 9 business days of receiving it. Meanwhile, I have no tablet to do my job in the field each day. I own 6 Lenovos but I guess moving forward I'll be looking into other brands that (a) do not break my PC with their software updates and (b) do not blame me for it breaking when doing so. Very poor customer service. Good luck...

Reply
Options

4 Posts

01-12-2019

FI

3 Signins

53 Page Views

  • Posts: 4
  • Registered: ‎01-12-2019
  • Location: FI
  • Views: 53
  • Message 16 of 21

Re: MIIX 320 BitLocker Recovery Key

2019-01-12, 11:38 AM

Thanks Andrea75 this link http://go.microsoft.com/fwlink/p/?LinkId=237614 worked for me, just need to login with microsoft account and correct bitlocker key opened.

Reply
Options

2 Posts

01-05-2017

IT

4 Signins

14 Page Views

  • Posts: 2
  • Registered: ‎01-05-2017
  • Location: IT
  • Views: 14
  • Message 17 of 21

Re: MIIX 320 BitLocker Recovery Key

2019-01-12, 12:24 PM

Good!

I am so Happy :-)

Reply
Options

1 Posts

01-26-2019

GB

2 Signins

12 Page Views

  • Posts: 1
  • Registered: ‎01-26-2019
  • Location: GB
  • Views: 12
  • Message 18 of 21

Re: MIIX 320 BitLocker Recovery Key

2019-01-26, 14:08 PM
Hi can anyone help me all the recovery codes I was gives does not work and I can't get into my laptop would much appreciate the help
Reply
Options

7 Posts

12-09-2017

ZA

9 Signins

59 Page Views

  • Posts: 7
  • Registered: ‎12-09-2017
  • Location: ZA
  • Views: 59
  • Message 19 of 21

Re: MIIX 320 BitLocker Recovery Key

2019-10-20, 14:01 PM

So today I got locked out after a Bios update. Again.

 

Log into your Microsoft account on another machine.

 

Then go to this link for MS OneDrive.

 

https://onedrive.live.com/recoverykey

 

My recovery key was stored there, and I successfully got back into my machine.

 

Very dissapointed in both Lenovo and Microsoft for not making this easier to find.

Reply
Options

7 Posts

12-09-2017

ZA

9 Signins

59 Page Views

  • Posts: 7
  • Registered: ‎12-09-2017
  • Location: ZA
  • Views: 59
  • Message 20 of 21

Re: MIIX 320 BitLocker Recovery Key

2019-10-20, 14:13 PM

I also strongly recommend turning bitlocker off.

 

Go to Start - settings - system- device encryption.

 

Turn off "device encryption".

 

If not listed on the left, you may have to search for "Device encryption"

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete