English Community

Lenovo TabletsWindows based Tablets
All Forum Topics
Options

3 Posts

08-08-2020

US

3 Signins

10 Page Views

  • Posts: 3
  • Registered: ‎08-08-2020
  • Location: US
  • Views: 10
  • Message 1 of 12

MIIX 510 Cameras Not Working

2020-08-08, 20:51 PM

I have a MIIX 510-12ISK running Windows 10 1903. Neither the front nor rear camera will turn on. I have tried using several different apps (Camera, Zoom, Skype, etc.) and they all seem to slow down for a minute and then the camera never activates. 

 

Before anyone suggests this, I don't have the F8 option on my keyboard to deactivate the camera -- this is not the problem. 

 

I have tried de-activating and re-activating the camera in the Lenovo Vantage settings, but this just spins and never does anything. I have tried uninstalling and re-installing and updating the drivers every way possible. I'm currently running these drivers and Intel(R) AVStream Camera 2500 version 30.15063.6.6082.

 

Does anyone know what else I can try (aside from mounting a webcam overtop of my useless camera)?

 

Thanks

Reply
Options

2054 Posts

02-28-2012

EC

1817 Signins

32393 Page Views

  • Posts: 2054
  • Registered: ‎02-28-2012
  • Location: EC
  • Views: 32393
  • Message 2 of 12

Re:MIIX 510 Cameras Not Working

2020-08-08, 23:51 PM

Hi

 

I'm experiencing a similar thing on my Lenovo Miix 510-12isk.  Windows 10 2004.

 

Both cameras are not working. I used to have the rear camera working (and not the front one) the last week. That is why I decided to make a Windows 10 refresh and backuping all my files. After the refresh some other issues were gone (like the mouse not working), but now the two cameras do not work.

 

Windows device manager does not tell me anything about the cameras. It does not show any camera or any missing device on the list. Nothing showing on "Imaging devices".

 

I had also tried the  Lenovo Miix 510-12isk support site:

https://pcsupport.lenovo.com/us/en/products/tablets/miix-series/miix-510-12-isk/downloads/driver-list

  • Camera ISP Driver for Windows 10 (64-bit) - Miix 510-12ISK
  • Camera Sensor Driver for Windows 10 (64-bit) - Miix 510-12ISK

Those two driver made no difference for me. 

 

I even tried DriverEasy, but it does not gives me any missing driver for the cameras.

 

BIOS is also on the latest available: 2KCN38WW

 

If someone has this Lenovo Miix 510-12isk with working cameras, and show me the "Windows Device Driver" which hardwareID are the cameras and which drivers are using, it will give me some hints to keep looking what I'm missing. 

 

Regards









Martín Itúrbide
OS2World.com NewsMaster
Self-proclaimed Trackpoint Fan Club President
"Don't Panic"
Wil Wheaton
Remember: Your Friend Wil Declares....
Please click "Like" for Ego Boost !!


Reply
Options

3 Posts

08-08-2020

US

3 Signins

10 Page Views

  • Posts: 3
  • Registered: ‎08-08-2020
  • Location: US
  • Views: 10
  • Message 3 of 12

Re:MIIX 510 Cameras Not Working

2020-08-09, 17:37 PM

I managed to get the front-facing camera to work (sometimes) using Intel(R) AVStream Camera 2500 driver version 30.14393.9631.2971 (9/1/2016).

 

However, it only seems to work after I restart and immediately go to Lenovo Vantage > My Device Settings > Display & Camera and get the camera to initiate there before trying to use it in any other apps.

 

Obviously, this is strange behavior. But it seems like the problem might be with the Intel(R) AVStream Camera 2500 driver. When I get the time later, I'll check out some of these drivers and see if I can get better results: https://www.catalog.update.microsoft.com/Search.aspx?q=Intel(R)%20AVStream%20Camera%202500

 

Reply
Options

2054 Posts

02-28-2012

EC

1817 Signins

32393 Page Views

  • Posts: 2054
  • Registered: ‎02-28-2012
  • Location: EC
  • Views: 32393
  • Message 4 of 12

Re:MIIX 510 Cameras Not Working

2020-08-12, 1:35 AM

Hi

On this forum thread:

https://forums.lenovo.com/t5/Windows-based-Tablets/Cameras-on-the-Miix-510-12ISK-Tablet-have-stopped-working/m-p/4503831

 

Some guy suggest that this problem happens on any newer than Win10 1703. He says he installed Win10 1703 and the camera works. After updating Windows10, the camera issues starts.

 

Uhm.... it will be hard since this Miix 510 is now out of support by Lenovo. 

 

Regards









Martín Itúrbide
OS2World.com NewsMaster
Self-proclaimed Trackpoint Fan Club President
"Don't Panic"
Wil Wheaton
Remember: Your Friend Wil Declares....
Please click "Like" for Ego Boost !!


Reply
Options

2054 Posts

02-28-2012

EC

1817 Signins

32393 Page Views

  • Posts: 2054
  • Registered: ‎02-28-2012
  • Location: EC
  • Views: 32393
  • Message 5 of 12

Re:MIIX 510 Cameras Not Working

2020-08-14, 3:05 AM

Hi

 

The main camera is being recognized now with this driver:

https://support.lenovo.com/us/en/downloads/ds500911/

 

It is recognized as Intel AV Stream Camera 2500 ( VIDEO\VEN_8086&DEV_1916&SUBSYS_39F217AA&REV_07&INT3470 )

Seems to be working, but I need further testing. 

 

Now I need a way to make the front camera work on Windows 10 2004. 

 

Regards









Martín Itúrbide
OS2World.com NewsMaster
Self-proclaimed Trackpoint Fan Club President
"Don't Panic"
Wil Wheaton
Remember: Your Friend Wil Declares....
Please click "Like" for Ego Boost !!


Reply
Options

2054 Posts

02-28-2012

EC

1817 Signins

32393 Page Views

  • Posts: 2054
  • Registered: ‎02-28-2012
  • Location: EC
  • Views: 32393
  • Message 6 of 12

Re:MIIX 510 Cameras Not Working

2020-09-26, 22:07 PM

Hi

 

I also found Intel AVStream Camera 2500 driver version 30.18305.6.12414 from 2019-11-21, but it also works in a very unrealiable way on Windows 10 2004 with the Miix 510.

 

Back camera works sometimes, and front camara does not. 

 

Regards 









Martín Itúrbide
OS2World.com NewsMaster
Self-proclaimed Trackpoint Fan Club President
"Don't Panic"
Wil Wheaton
Remember: Your Friend Wil Declares....
Please click "Like" for Ego Boost !!


Reply
Options

5 Posts

12-26-2012

India

1 Signins

0 Page Views

  • Posts: 5
  • Registered: ‎12-26-2012
  • Location: India
  • Views: 0
  • Message 7 of 12

Re:MIIX 510 Cameras Not Working

2020-09-30, 10:54 AM

Guys! I think I found a solution for that. My Miix 510-12ISK had problems with all sorts of windows 10 builds. But most of it was with only front camera, so I was randomly installing drivers and testing. I found one working with Windows 10 build 2004. 

 

The link to download is (I have till now installed all updates windows gave me on 2004 build)

 

https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=4pvvv

 

I am testing it for a few days now, but 99% issue is sorted i think. Both cameras even working after few restarts. In case this does not work I have attached the driver version and my windows version screenshots.  Hope this helps everyone.

Reply
Options

5 Posts

12-26-2012

India

1 Signins

0 Page Views

  • Posts: 5
  • Registered: ‎12-26-2012
  • Location: India
  • Views: 0
  • Message 8 of 12

Re:MIIX 510 Cameras Not Working

2020-09-30, 11:19 AM
Just before I forget, I had also update all drivers from Intel update assistant. Don't know if that helped, but that one updated other drivers and not camera.
Reply
Options

2054 Posts

02-28-2012

EC

1817 Signins

32393 Page Views

  • Posts: 2054
  • Registered: ‎02-28-2012
  • Location: EC
  • Views: 32393
  • Message 9 of 12

Re:MIIX 510 Cameras Not Working

2020-11-10, 16:18 PM

Hi CA_Rakesh 

 

Thanks for sharing , sadly it still does not work for me. 

 

I got the "Input_Driver_4PVVV_WN32_30.14393.9681.3190_A00.EXE" and run it.

It told me I was backleveling some driver, I didn't care, because I want them to run. 

 

 

 

But after the reboot the camera was not working.

 

 

 

 

 









Martín Itúrbide
OS2World.com NewsMaster
Self-proclaimed Trackpoint Fan Club President
"Don't Panic"
Wil Wheaton
Remember: Your Friend Wil Declares....
Please click "Like" for Ego Boost !!


Reply
Options

2054 Posts

02-28-2012

EC

1817 Signins

32393 Page Views

  • Posts: 2054
  • Registered: ‎02-28-2012
  • Location: EC
  • Views: 32393
  • Message 10 of 12

Re:MIIX 510 Cameras Not Working

2020-11-10, 16:29 PM

Hi

 

I even found a newer "Intel 2D Imaging Driver" driver () Intel-2D-Imaging-Driver_4JNXJ_WIN_30.15063.10991.4659_A02_01.EXE / 25 Jul 2019)

 

The two cameras get recognized by Windows 10, but front is unstable and dark and world camera is not working.

 









Martín Itúrbide
OS2World.com NewsMaster
Self-proclaimed Trackpoint Fan Club President
"Don't Panic"
Wil Wheaton
Remember: Your Friend Wil Declares....
Please click "Like" for Ego Boost !!


Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete