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ikt
Blue Screen Again
Posts: 21
Registered: ‎03-11-2014
Location: NL
Views: 1,979
Message 1 of 11

Miix 2 8 - Blue Screen of Death when accessing webcam(s)

Hi Lenovo!

 

I have a Miix 2 8". When I open one of the camera apps, the device can lock up and bluescreen, with the BAD_POOL_HEADER error. This happens once in a while. I have the automatic mini memory dump (C:\Windows\minidump) when it happened, I can provide this if you contact me on my e-mail I registered with (or you can give me ways to contact you directly).

 

The Dell Venue 8 Pro also had this problem but they allegedly patched it with a recent BIOS update. No BIOS updates are available for the Miix 2 8" at this time.

 

Regards,

 

ikt

bjurick
What's DOS?
Posts: 1
Registered: ‎05-23-2014
Location: Vancouver
Views: 1,871
Message 2 of 11

Re: Miix 2 8 - Blue Screen of Death when accessing webcam(s)

I have 2 of these devices that have the same problem and can't find any information about a solution.  Has anyone found a solution?

Guru
Posts: 1,412
Registered: ‎06-08-2013
Location: BE
Views: 1,866
Message 3 of 11

Re: Miix 2 8 - Blue Screen of Death when accessing webcam(s)

First check all your drivers are up to date as well: http://mobilesupport.lenovo.com/be/nl/products/laptops-and-netbooks/miix-series/miix-2-8-tablet-leno...

Does this happen with all apps that use the camera?

Warm regards,
Jonas Hendrickx

Lenovo Insider - Windows Insider MVP

Personal website: ThinkScopes

ashrafdeeb
Fanfold Paper
Posts: 4
Registered: ‎11-23-2013
Location: Saudi Arabia
Views: 1,848
Message 4 of 11

Re: Miix 2 8 - Blue Screen of Death when accessing webcam(s)

this issue exists in bios v. <1.05
here is bios v. 1.07 for miix 2 8 (the latest)

 

http://s000.tinyupload.com/index.php?file_id=97954366722947532405

hristohh
What's DOS?
Posts: 4
Registered: ‎10-03-2014
Location: Bulgaria
Views: 1,513
Message 5 of 11

Re: Miix 2 8 - Blue Screen of Death when accessing webcam(s)

My miix crashes when I try to access the camera and gives the following message - ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY. The issue persists with bios 1.07.

NoNickName
Paper Tape
Posts: 14
Registered: ‎09-26-2014
Location: IT
Views: 1,484
Message 6 of 11

Re: Miix 2 8 - Blue Screen of Death when accessing webcam(s)

I have the same issue. I didn't update the bios yet. Any news from Lenovo?

hristohh
What's DOS?
Posts: 4
Registered: ‎10-03-2014
Location: Bulgaria
Views: 1,477
Message 7 of 11

Re: Miix 2 8 - Blue Screen of Death when accessing webcam(s)

Well guys, I think I found a solution. I tried reverting the camera driver from the most recent to the prevous version and the problem went away. Smiley Happy

NoNickName
Paper Tape
Posts: 14
Registered: ‎09-26-2014
Location: IT
Views: 1,472
Message 8 of 11

Re: Miix 2 8 - Blue Screen of Death when accessing webcam(s)

Could you please suggest a step-by-step guide how to do it?
hristohh
What's DOS?
Posts: 4
Registered: ‎10-03-2014
Location: Bulgaria
Views: 1,467
Message 9 of 11

Re: Miix 2 8 - Blue Screen of Death when accessing webcam(s)

1 Go into the Control Panel by long-pressing the Windows button in the down left corner of the Desktop.

2 Select SYSTEM and then DEVICE MANAGER.

3 In the Device Manager expand the Imaging Devices and double tap the Intel Imaging Signal Processor to open the properties for the device. Then go to the Driver tab.

4 If the driver date isn't October 2013 tap the ROLL BACK DRIVER button and follow the instructions.

NoNickName
Paper Tape
Posts: 14
Registered: ‎09-26-2014
Location: IT
Views: 1,465
Message 10 of 11

Re: Miix 2 8 - Blue Screen of Death when accessing webcam(s)

It works. Thanks. Kudos for you.

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