Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo TabletsWindows based Tablets
All Forum Topics
Options

21 Posts

11-02-2016

Chile

32 Signins

171 Page Views

  • Posts: 21
  • Registered: ‎11-02-2016
  • Location: Chile
  • Views: 171
  • Message 1 of 302

Miix 700 - issues after updating folio keyboard firmware

2016-11-02, 0:55 AM

Hi,

I just installed the new firmware that was recently released.

 

At first, had some issues when installing the firmware, the TP firmware section of the installer failed about twice, and after installing the Elantech drivers first it finally worked.

 

After everything was up and running, i'm having the following:

 

- Scrolling speed is absolute hit or miss. In Chrome the speed may be extremely slow, while on other software (such as Sublime Text or  even the windows file manager) it just takes a slight touch to make it go to the end/beginning of the pane. Both are unusable. This is after tweaking both the windows configuration and the Elan configuration. Even on the lowest possible setting on both, some software still had the same behavior.

 

Some people on the internet suggested to set ScrollControl_Mode on the windows registry (HKEY_CURRENT_USER -> SOFTWARE -> Elantech -> Smartpad) to 1 to fix this, but apparently this driver does not have that key on the registry.

 

- Sometimes the touchpad will randomly act weird. I have no other way to describe it, but it's as it would only go on a single direction on each axis (e.g: only could move pointer to bottom/right or any combination of those two, anything top or left was nigh impossible)

 

And a third one, although extra:

- Used to work fine before update on Ubuntu 16.10, now only works as a pointer, no multitouch at all (no scrolling, etc.)

 

On the bright side: Keyboard doesn't miss keystrokes anymore. Yay!

 

Reply
Options

21 Posts

11-02-2016

Chile

32 Signins

171 Page Views

  • Posts: 21
  • Registered: ‎11-02-2016
  • Location: Chile
  • Views: 171
  • Message 2 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-11-22, 2:45 AM

I'm still having this issue. Only two people are having issues with the touchpad? :(

 

This is a video of the issue with touchpad movement, which makes the computer pretty much impossible to use most of the time.

 

https://drive.google.com/open?id=0B3xVGykCTgkiSFFWZ3Y5TU5KRHc

 

I used elantech's own configuration software to show what i'm actually doing on the touchpad. You can see the input is registered correctly and actually works quite smoothly, but the mouse movement doesn't match this at all.

 

 

Reply
Options

30 Posts

11-08-2016

Canada

87 Signins

690 Page Views

  • Posts: 30
  • Registered: ‎11-08-2016
  • Location: Canada
  • Views: 690
  • Message 3 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-11-23, 0:33 AM

I have the exact same issue. Touchpad is erratic. Tried all settings. Nothing works. Was fine before the folio case driver upgrade (apart from the missing characters while typing)

 

PLEASE !! Fix this or allow us to move back to the stock driver

Reply
Options

24 Posts

11-26-2016

Hong Kong S.A.R of China

35 Signins

242 Page Views

  • Posts: 24
  • Registered: ‎11-26-2016
  • Location: Hong Kong S.A.R of China
  • Views: 242
  • Message 4 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-11-26, 14:34 PM

Excatly the same issue here... And the only thing I can do now is switch back to the HID mouse driver, with  no F6 disable function and two finger scrolling.

 

Lenovo, please work out something immediately, you have been straggling with a simple touchpad for more then a year!

Reply
Options

22 Posts

05-20-2016

United States of America

49 Signins

239 Page Views

  • Posts: 22
  • Registered: ‎05-20-2016
  • Location: United States of America
  • Views: 239
  • Message 5 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-03, 21:23 PM

Mine just began having the exact same issue in your video.  It is crazy FRUSTRATING.  I've tried all kinds of things, but it just keeps happening.  I sure hope someone comes up with some sort of solution.

Reply
Options

21 Posts

11-02-2016

Chile

32 Signins

171 Page Views

  • Posts: 21
  • Registered: ‎11-02-2016
  • Location: Chile
  • Views: 171
  • Message 6 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-04, 0:56 AM

Just a bit of an update, recently had to reinstall Windows for unrelated reasons, the issue is still there, so that won't fix it.

 

Lenovo, please pay attention to this issue, It makes the device unusable!

Reply
Options

22 Posts

05-20-2016

United States of America

49 Signins

239 Page Views

  • Posts: 22
  • Registered: ‎05-20-2016
  • Location: United States of America
  • Views: 239
  • Message 7 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-04, 1:07 AM

Great... I'm right in the middle of a Windows reset. I think the issue is a conflict of that driver with Windows 10. I didn't have the issue until the most recent Windows update, but now I can't roll it back, since it's been over ten days. 

Reply
Options

22 Posts

05-20-2016

United States of America

49 Signins

239 Page Views

  • Posts: 22
  • Registered: ‎05-20-2016
  • Location: United States of America
  • Views: 239
  • Message 8 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-04, 1:40 AM

When I reinstalled Windows, the screen no longer rotates. Did you have this issue? I don't see the driver for it, and I'm not sure how to fix this. 

Reply
Options

21 Posts

11-02-2016

Chile

32 Signins

171 Page Views

  • Posts: 21
  • Registered: ‎11-02-2016
  • Location: Chile
  • Views: 171
  • Message 9 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-04, 1:43 AM

Sorry to hear that :/ I did both a reset and an actual reinstall -- to no avail.

 

Reply
Options

22 Posts

05-20-2016

United States of America

49 Signins

239 Page Views

  • Posts: 22
  • Registered: ‎05-20-2016
  • Location: United States of America
  • Views: 239
  • Message 10 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-04, 2:18 AM

Will your screen still auto rotate in tablet mode?

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms

Most Liked Authors

(Last 7 days)

View All