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94 Posts

05-26-2016

United States of America

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  • Message 171 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2017-04-11, 13:44 PM

>> got it back repaired? <<

 

My reading of his post assumed that his "repaired" reference was intended to be in quotes ;-/

 

>> I’m sorry to hear that you are not happy with the suggested good will gesture. <<

 

10% off?  That speaks volumes about what lenovo thinks about the intelligence of it's customers.  The list price of the base Mixx 700 is $750 and costco was selling them in the high $400 (with no shipping) so we know that there was still a profit margin for lenovo even at that price.  In that light their good will gesture their "good will gesture" qualifies as an insult to our intelligence.

 

Beverly Howard

 

 

 

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57 Posts

12-07-2016

Canada

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Re: Miix 700 - issues after updating folio keyboard firmware

2017-04-11, 16:17 PM

That's interesting cuz when I sent mine back and they couldn't repair it they offered to refund the machine for the full price of the purchase.  :(

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128 Posts

04-10-2016

United Kingdom of Great Britain and Northern Ireland

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  • Message 173 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2017-04-11, 18:40 PM

Hi. Sorry no it wnet back for a power issue. I've not had clear explanation of what the issue was, nor how it was fixed (SSD and motherboard replaced, but how do I know that fixed it?!).... the keyboard issue came along in the middle of it... and is still not resolved. I tend to use a mouse so it doesn't impact so much. I did manage to make it workable with a mixture of Elan and MS mouse settings

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30 Posts

11-08-2016

Canada

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  • Message 174 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2017-04-12, 0:49 AM

FWIW, everytime the touchpad becomes erratic, I simply lift the keyboard and let it drop. Issue goes away...

 

Clearly a mixture of hardware and software. I just wish we could disable that stupid gyro somehow...

 

Pierre

 

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94 Posts

05-26-2016

United States of America

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  • Message 175 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2017-04-14, 4:23 AM

Here's a note on the win10 "creator's edition" that may be relevant to readers of this thread;

 

>>

Touchpad and Surface Dial settings
Windows 10’s Mouse & Touchpad settings have been split into separate sections to greatly expand the number of touchpad options available. Inside the Touchpad Settings’ depths you’ll find all sorts of tools that let you customize exactly what actions you want your three- and four-fingered gestures to enable. It looks seriously handy.

<<

 

The above info from PC World article found here.

 

Looking forward to someone testing and reporting on this addition.  Won't be me as I will put off this upgrade as long as possible.

 

Beverly Howard

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584 Posts

11-04-2010

Canada

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  • Message 176 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2017-04-20, 17:27 PM

This issue is driving me crazy.  Is there a channel with Lenovo where I can return this and get something else instead?

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57 Posts

12-07-2016

Canada

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  • Message 177 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2017-04-20, 18:27 PM

Well from my experience. I sent it back to repair after it wasn't fixed the first time.. And it was put on engineering hold as they realize is a firmware issue.  I then called to escalate and they ended up offering a replacement or refund.. They didn't have what I had to replace and could only offer a lower model.  I could get refund but as I got mine for a really good price I would prefer to keep if I can so I just took it back to see if something will be fixed soon. 

So if you want to get refund you need to send back for repair and when they can't repair they will offer you refund or replacement when you escalate the issue. 

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33 Posts

05-12-2015

Australia

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  • Message 178 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2017-04-22, 8:56 AM

wrote:

Here's a note on the win10 "creator's edition" that may be relevant to readers of this thread;

 

>>

Touchpad and Surface Dial settings
Windows 10’s Mouse & Touchpad settings have been split into separate sections to greatly expand the number of touchpad options available. Inside the Touchpad Settings’ depths you’ll find all sorts of tools that let you customize exactly what actions you want your three- and four-fingered gestures to enable. It looks seriously handy.

<<

 

The above info from PC World article found here.

 

Looking forward to someone testing and reporting on this addition.  Won't be me as I will put off this upgrade as long as possible.

 

Beverly Howard


I think you need to have what Microsoft class as a "Precision Touchpad" for this to work.  I am running the Creators update, ELANtech drivers uninstalled, but this section is missing in the Settings app.

 

Jason

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6 Posts

01-29-2017

New Zealand

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  • Message 179 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2017-04-23, 2:17 AM

I'm running the creators update with the Elan drivers, and the additional windows touchpad settings do not show up for me either. I still see the ELAN clickpad options under the mouse properties. 

 

I have found the touchpad still occasionally goes to slow response on the creators update, which is no big surprise. I just work around it by either: clicking the touch pad, pressing harder, dropping the keyboard, placing a finger near the lower edge of the pad, reapplying the mouse proerties or sometimes doing a restart... One of these always seems to work!

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24 Posts

11-26-2016

Hong Kong S.A.R of China

35 Signins

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  • Message 180 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2017-05-02, 15:49 PM

Seems there is still no solution....

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