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21 Posts

11-02-2016

Chile

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  • Message 11 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-04, 2:27 AM

Yes, everything's working as expected but the touchpad.

Keep in mind that you might need some drivers or updates after resetting (I didnt need to install/download anything manually though -- windows took care of everything). Try manually launching windows update to make that happen faster.

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57 Posts

12-07-2016

Canada

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Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-07, 2:25 AM

I also have same issue.   The mouse response is good at times but become pretty slow response except for lower portion on the pad.   Then it becomes OK again.  Tried resetting windows still same issue.  I did update all the firmware even though I had no issues with keyboard b4 :(

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57 Posts

12-07-2016

Canada

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Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-08, 21:14 PM

I just contacted support and it seems they only suggest to send the machine back. :(

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22 Posts

05-20-2016

United States of America

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Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-09, 4:31 AM
Yeah, that is a worthless suggestion. It is definitely software/driver related and widespread. My tweak of the touchpad settings has definitely improved the issue. Turn sensitivity to notch right above minimum, turn palm tracking down, and turn speed up to almost full speed. It seems to help tremendously.
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57 Posts

12-07-2016

Canada

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Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-09, 8:21 AM

I doubt they read these forums so we are notifying them of this problem, I doubt they will be able to get this fix. Hopefully they can just revert back to older version if machine gets send back.  Let me try your setting and see if it fixes it.

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21 Posts

11-02-2016

Chile

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  • Message 16 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-09, 10:55 AM

Well they did release the first fix apparently reported by a thread here, so maybe they do. But we definitely need more reports about this to be relevant. If the thread gets big enough they will probably at least look at it. 

 

I think the next step would be to contact support and point them to this thread, to point out there are more people with the issue. I'll be doing this later today. 

 

Considering the fact that it seems to be just a software issue, there shouldn't be a need to send the machines back. Worst case scenario we can send just the keyboards back, but I'll be happy enough if they provide a way to roll back the keyboard's firmware. For me at least the typo problem was just a small nuisance compared to the touchpad issue. 

 

For now though, I encourage everyone subscribed to this thread to click on the 'I have the same question'  link on the original post. 

 

 

 

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128 Posts

04-10-2016

United Kingdom of Great Britain and Northern Ireland

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  • Message 17 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-09, 14:29 PM

likewise... this is not a hppay experience with this device :(

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57 Posts

12-07-2016

Canada

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  • Message 18 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-09, 16:39 PM

The fix before was more for the keyboard I think?  I actually don't have issue with that to start with and everything was working fine but thought I'd update to get my system up to date.   Now the touchpad acts funny.  The difficulty with fixing it is it's not always happening and it will be fine on its own even when it happens. 

 

Hope everyone who's having this issue will contact support.  Trying to decide if I should send it back when the empty box arrives.

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22 Posts

05-20-2016

United States of America

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Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-09, 19:12 PM

FYI, this isn't the only thread. They're talking about it in the original thread about the keyboard issue as well. 

 

Here

https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/lt03_en/thread-id/5422/page/15

 

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21 Posts

11-02-2016

Chile

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  • Posts: 21
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  • Message 20 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-09, 19:19 PM
Yes, i've seen that one, but it's marked as resolved, thus, likely to be ignored :/. I'd say it's better to have a new post since it's a new issue.
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