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21 Posts

11-02-2016

Chile

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  • Message 31 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-10, 21:47 PM

It's 100% a software or driver issue. Not hardware related. I dual boot Ubuntu on my miix and the touchpad works smoothly as a pointer (albeit with no multi-touch gestures, such as scroll). 

 

Whether it's worth sending it back depends on the fact that lenovo may actually not action at all on this issue, and you'll end with a worthless touchpad.

 

If you're not willing to keep it that way I'd say return it. 

 

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57 Posts

12-07-2016

Canada

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  • Message 32 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-11, 18:49 PM

If it works on a different OS.. does it mean the issue is more with the Elan driver than the firmware for the folio case?  The firmware probably flashes the keyword?  As there's no way to uninstall in windows.

 

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9 Posts

12-03-2016

Italy

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  • Message 33 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-15, 13:15 PM

I tried to turn down the sensivity and turn up the speed as adviced from someone here in the forum, but this doesn't help me becouse the problem of the cursor returns always and it is unsupportable. Anyone else has another method to try to limitate this problem? Thank you.

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57 Posts

12-07-2016

Canada

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Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-15, 16:21 PM

I tried this too and I am not sure if it's making any difference.  The problem for me happens intermittently so it's hard to predict when it will start and go away.  I thought the problem mayb went away after windows update as it was fine for over an hour while I was using it then it happened again. 

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24 Posts

11-26-2016

Hong Kong S.A.R of China

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  • Message 35 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-19, 5:22 AM

Hey Lenovo, everyone would expect basic things like touchpad will work well, while this issue was unsolved for months. If you count the keyboard missing keystoke issue in, it is almost a year.

 

It is out of anyone's tolerence.

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2 Posts

12-14-2016

Switzerland

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  • Message 36 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-19, 8:06 AM

Same issue here after following the updates "Folio Firmware" and "Touchpad Driver" in this article:

https://support.lenovo.com/ch/en/solutions/ht501735

It's a clearly Software/Driver related issue!

It's really a pitty that after 1 year I wasn't able to have a Laptop without issues. Can the Lenovo support give a "some" more priority on all the issues of the Miix-700?

 

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24 Posts

11-26-2016

Hong Kong S.A.R of China

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  • Message 37 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-27, 7:05 AM

Hey Lenovo, are you simply ignore your customers' voices?

 

We all here bought a product that does not meet the specification you claimed.

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128 Posts

04-10-2016

United Kingdom of Great Britain and Northern Ireland

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  • Registered: ‎04-10-2016
  • Location: United Kingdom of Great Britain and Northern Ireland
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  • Message 38 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-27, 9:09 AM

^

yes they are I think

I can't believe how poor this has all been

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14 Posts

09-16-2016

Israel

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  • Location: Israel
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  • Message 39 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-31, 17:32 PM

I'm also experiencing this, after the folio update the trackpad has become simply useless, fequently not detecting any input.

 

Lenovo, please do something !!!

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57 Posts

12-07-2016

Canada

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  • Message 40 of 302

Re: Miix 700 - issues after updating folio keyboard firmware

2016-12-31, 19:31 PM

I m not sure just discussing this on the forum will inform Lenovo.  Isn't this just user forum?  I doubt LENOVO has techs monitoring this.  Please make sure every calls them or inform them of the problem by contacting customer support and point them to this forum as well.  I am sending my machine back today! :(

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