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4 Posts

01-11-2017

Australia

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Re: Miix 700 - issues after updating folio keyboard firmware

2017-01-11, 22:06 PM

Absolutely frustrating, being a portable 2 in 1, I now need to bring a mouse as the touchpad dropouts are happening so frequently, they may as well not have it at all.

 

Sometimes I actually need to detatch the folio completely, re-attach for the keyboard and touchpad to work again. normally happens after waking from sleep and sometimes mid typing. 

 

Keyboard also frequently isses keystrokes, not sure if its because I type fast or something else but Lenovo needs to fix this quick smart.

 

One solution to the touchpad is to touch the left or right corner whilst you use your other hand to control the cursor. By doing this, the touchpad works smoothly, basically how it is supposed to.

 

Can't believe they are launching Miix 720 when Miix 700 is just left here without any fixes or support.

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128 Posts

04-10-2016

United Kingdom of Great Britain and Northern Ireland

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Re: Miix 700 - issues after updating folio keyboard firmware

2017-01-11, 22:37 PM

 

 

Can't believe they are launching Miix 720 when Miix 700 is just left here without any fixes or support.


**bleep** right... I'm frankly gobsmacked at the lack of support on these and other issues... truly... I don't actually believe it. I can only assume their enterprise volume sales render a few irate personal consumer an irrelevance....  disgusting

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57 Posts

12-07-2016

Canada

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Re: Miix 700 - issues after updating folio keyboard firmware

2017-01-12, 0:01 AM

Since they are unresponsive to our concerns I wonder if we shld b raising this issues with some of the review sites that give the machine good reviews... I have sent mine in but not holding much hope this will get fixed 

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128 Posts

04-10-2016

United Kingdom of Great Britain and Northern Ireland

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Re: Miix 700 - issues after updating folio keyboard firmware

2017-01-12, 14:20 PM

It does feel like any little power we might have resides in that sort of action and reputational damage... they've already lost several sales (my brother is COO of a listed finance company, I met a guy from Cisco in a hotel, and my father in law.... )... it's diffcult to know how to organise though. I did try to collect people together on another issue but with limited success https://forums.lenovo.com/t5/Windows-based-Tablets/Miix-Power-Issues-possible-product-issue-anyone-else-with-same/m-p/3529613#M7366

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3 Posts

12-10-2016

Austria

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Re: Miix 700 - issues after updating folio keyboard firmware

2017-01-15, 13:32 PM

I also have these annoying problem with the touchpad and I noticed that it works when putting one finger on the lower left corner of the touchpad and use the pad while leaving the finger in the corner. Using it this way is not very comfortable because you have to use two fingers all the time but it helps a lot.

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6 Posts

12-01-2016

United States of America

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Re: Miix 700 - issues after updating folio keyboard firmware

2017-01-16, 15:33 PM

Just wanted to chime in saying I haven't used a touchpad this awful in my life. Sometimes it works all right, but other times I cant get the cursor to move an inch no matter what I try. This is basically a trash device.

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3 Posts

01-08-2017

United States of America

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Re: Miix 700 - issues after updating folio keyboard firmware

2017-01-16, 19:21 PM

Same here. The touchpad is hit ormiss on operation in addition to the spacebar...it misses about 30% of the keystrokes. VERY frustrating!

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12 Posts

01-17-2017

Australia

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Re: Miix 700 - issues after updating folio keyboard firmware

2017-01-17, 0:24 AM

I'm experiencing exactly the same problem. For those of you who haven't read this whole (rather large) thread, there's two main keyboard/trackpad issues, which will happen depending on what version of firmware you have installed. Quick summary:

 

1) If your keyboard is missing keystrokes frequently, you have the original firmware.

 

2) If your keyboard works, but your trackpad frequently stops working properly (eg: you can move the cursor, but only very slowly, perhaps restricted to one direction), then you have the updated firmware.

 

Neither firmware/driver combo works properly, which is pretty ridiculous.

 

I did find a fun "fix" to the trackpad issue in the new firmware, which also provably demonstrates it's a software issue: If you tap the alt (or control) key when it plays up, it will come good immediately.

 

I feel like we may need to start some sort of public campaign to get Lenovo's attention - has anyone tried contacting them on a public forum (eg: Twitter)?

 

Edit: My tweet to them here: https://twitter.com/fennb/status/821158246505414660 - anyone else, feel free to jump in :)

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6 Posts

12-01-2016

United States of America

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Re: Miix 700 - issues after updating folio keyboard firmware

2017-01-17, 1:04 AM

I dont use twitter, but I'll be steering away everyone I know from lenovo. And to think how much I praised the x230 and x130e...

 

To be honest, I should have kept my sp3. The miix doesn't even have great battery life which is why I changed devices - the other reason being it's silent. The inability to invert the FN keys and the awful, at times unusable trackpad make the miix 700 the most poorly designed device I've ever used. What use is a bundled keyboard when the trackpad stops working? Hell, even budget devices like the hp stream 13 have a better trackpad. 

 

It's so bad that I bring the miix 700 when traveling. If it gets broken or stolen, I won't even care.

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4 Posts

01-11-2017

Australia

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Re: Miix 700 - issues after updating folio keyboard firmware

2017-01-17, 1:09 AM

I just chimmed in on Twitter, replied to your tweet.

 

There is also facebook

https://www.facebook.com/lenovo/

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