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22 Posts

10-11-2015

Germany

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Miix 720 pen tip & clip

2017-02-26, 15:01 PM

Hey Everyone, on Friday I received my Miix 720 (which obviously has not shipe to a lot of customers - 95% of all webshops state it can be ordered to be shippen in 6 weeks). However, mine is here and I really like it! There are just two things which annoy me: 1. The active-pen 2 has NO pen-clip! I added one from a ballpoint, but still not perfect! Also I ordered a Fischer space-pen clip (which has not yet arrived), may this solves my problem. 2. There is only the one installed tip shipped with the pen / tablet. Does anyone know where to get replacements? As I write a lot, usually on my Surface Pro 3 I had to replace it every 2-3 months. So I don't want to run out of tips and start searching then. So can anyone help me, where to buy / get? For the Surface you get it when asking the MS-support. Regards, Matthias

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6 Posts

02-28-2017

Italy

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Re: Miix 720 pen tip & clip

2017-02-28, 14:32 PM

Hello, please, can I ask you to write the model number of the active pen that you found in the box?

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6 Posts

02-28-2017

Italy

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Re: Miix 720 pen tip & clip

2017-02-28, 14:35 PM

Hello, I'm Stefano. Please, can I ask you to write the model number of the active pen that you found in the box?

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22 Posts

10-11-2015

Germany

54 Signins

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  • Posts: 22
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Re: Miix 720 pen tip & clip

2017-02-28, 14:46 PM

MI6532 in laser-engraved sideways.
I have also checked the sticker which I removed from the pen, there was another number:

 

5T70M55297

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6 Posts

02-28-2017

Italy

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Re: Miix 720 pen tip & clip

2017-03-01, 8:42 AM

Ok thank you!

I am sure that in the box there is the active pen 2!

Another question I have for you, how many side buttons are there on the pen? one or two.

Thanks

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22 Posts

10-11-2015

Germany

54 Signins

196 Page Views

  • Posts: 22
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Re: Miix 720 pen tip & clip

2017-03-01, 13:44 PM
There are two.
I can confirm it is the active pen 2.
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22 Posts

10-11-2015

Germany

54 Signins

196 Page Views

  • Posts: 22
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  • Location: Germany
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  • Message 7 of 60

Re: Miix 720 pen tip & clip

2017-03-08, 17:47 PM

Hello??

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22 Posts

10-11-2015

Germany

54 Signins

196 Page Views

  • Posts: 22
  • Registered: ‎10-11-2015
  • Location: Germany
  • Views: 196
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Re: Miix 720 pen tip & clip

2017-03-12, 21:52 PM

Very good forum - NOT.
So, however - if someone else faces the same issue as I do / did:

I called the phone-support, they confirmed me, the Active-Pen 2 is equipped with a clip. So for any reason mine was faulty. Since I already bought the clip and glued it to the pen, the will send a new pen and I can keep the old one.
Nice shot Lenovo-support-guy! You perform a lot better that this forum.

(Wasn't the first time I asked for some stuff and did not receive any helpful answer)

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6 Posts

02-28-2017

Italy

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Re: Miix 720 pen tip & clip

2017-03-13, 16:38 PM

Hello

I bought the 80vv002qge model and I faced the same problem of clips.
I am trying to contact Lenovo to figure out how to solve my problem

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6 Posts

02-28-2017

Italy

29 Signins

87 Page Views

  • Posts: 6
  • Registered: ‎02-28-2017
  • Location: Italy
  • Views: 87
  • Message 10 of 60

Re: Miix 720 pen tip & clip

2017-03-13, 16:42 PM

For lenovo when he replied to try to call other numbers, it seems to me they do not want to solve the problem. I write here the news bye

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