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13 Posts

06-15-2017

Singapore

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  • Message 21 of 60

Re: Miix 720 pen tip & clip

2017-06-19, 10:08 AM

I bought in Singapore and it's only come with Pen 1. When I contact them, they said Pen 2 is not avaliable in Singapore :( 

Why double standard?

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108 Posts

11-18-2011

United Kingdom of Great Britain and Northern Ireland

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  • Message 22 of 60

Re: Miix 720 pen tip & clip

2017-06-19, 16:22 PM

We purchased 2 in the UK, they have pen model MI7133.

This also has no clip, yet on the Lenovo UK site the photo shows a clip.

http://www3.lenovo.com/gb/en/laptops/ideapad/miix-series/Lenovo-MIIX-720-12IKB/p/88IPMX70799

 

What is going on? 

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22 Posts

04-03-2017

Finland

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  • Message 23 of 60

Re: Miix 720 pen tip & clip

2017-06-19, 20:18 PM

That number, on the side of the pen, is not the model number; it is located, along with the FCC ID number and such , on the label, which should've been stuck to the side of the pen.

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108 Posts

11-18-2011

United Kingdom of Great Britain and Northern Ireland

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  • Message 24 of 60

Re: Miix 720 pen tip & clip

2017-06-20, 8:24 AM

The part number is 5T70M55297 from the sticker. Incidentally the sticker also makes a horrible mess on the side of the pen when you remove it.

 

Attaching an image showing the pen 1 (with clip) next to the pen 2 (with no clip).

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22 Posts

10-11-2015

Germany

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  • Message 25 of 60

Re: Miix 720 pen tip & clip

2017-06-23, 7:06 AM

Some sad update:

Lenovo shipped me a brand new pen.
Unfortunately, it does have NO clip.
All pictures show the clip, but still, a hotline guy was trying to talk me into something like "the pictures might deviate from actual models blablabla...".

I have now changed the support from the warranty guys to service_de@lenovo.com

No answer for >2 days so far.

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10207 Posts

09-04-2014

Slovakia

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  • Message 26 of 60

Re: Miix 720 pen tip & clip

2017-06-23, 11:26 AM

All,

 

After making some enquiries I've been informed that the Bluetooth Pen 2 delivered (optionally) with the Miix720 and Miix520 doesn't have a clip, I'm sorry if this isn't the news you wanted to receive but clearly the pictures are misleading and steps are being taken to correct this.

 

Andy

 

English Community Administrator
Lenovo eServices

Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
Did you find a post helpfull? You can thank the member by awarding them a Thumbs Up
 

Please don't ask me questions by Personal Message; questions belong in the forums.


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22 Posts

10-11-2015

Germany

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  • Message 27 of 60

Re: Miix 720 pen tip & clip

2017-06-23, 11:38 AM

This is in my point of view a betrayal from Lenovo!
I mean, I have had a Surface for a long time and ALWAYS used the clip to attach it to the keyboard.
This pen gets lost easily and the device is almost worthless (to me) without.

So what can I do, will Lenovo take back the device? I'd rather change to a different manufacturer who does provide a clip and does not fool me with his pictures.
I got a legal insurance and could contact a lawyer without any cost to me, but I'd rather settle it mutually with Lenovo. I'm a long time user of Lenovo-devices for work (I'm doing the decision for our whole company which manufacturer & device to buy for many years now) and I have usually a good impression of Lenovo and highly favor them.
So do you see the possibility to settle this?
 

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108 Posts

11-18-2011

United Kingdom of Great Britain and Northern Ireland

152 Signins

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  • Registered: ‎11-18-2011
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  • Message 28 of 60

Re: Miix 720 pen tip & clip

2017-06-23, 12:26 PM

So we had a response that it was redesigned as it did not pass quality control because the clip was breaking too easily. So that is why the clip was removed from the final version.

 

I wonder if there are any 3rd party clips that could be added.

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6 Posts

03-30-2017

Finland

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  • Registered: ‎03-30-2017
  • Location: Finland
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  • Message 29 of 60

Re: Miix 720 pen tip & clip

2017-06-28, 18:43 PM

Thanks everyone for the info so far.

 

Could someone who has the active pen 2 please take it apart (screw off the end where the clicky button is, then use a coin to compress the spring and screw out the inner threaded piece).

 

What type of batteries go in there? Like someone guessed here, I have no batteries installed. I didn't spot any in the box when I unpacked the machine, but maybe I threw them out by accident.

The electronics store has a few different ones that look like the right diameter but there are a few different thicknesses and voltages available.

 

I couldn't find the battery size in any Lenovo documentation.

 

Thanks!

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22 Posts

04-03-2017

Finland

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  • Message 30 of 60

Re: Miix 720 pen tip & clip

2017-06-29, 2:06 AM

Terve, John!

 

It's quite difficult to read but, with the help of my trusty OnePlus One, I can see written on them:

SR527SW 0% Hg Seizaiken Japan

 

Photo:

https://goo.gl/photos/yofd8FiPcjQh7Z2s9

 

So it's a mercury-free battery with a diameter of 5.8mm and height of 2.7mm.

It's on this here list:

http://www.sii.co.jp/en/me/battery/products/silver-oxide/

 

I'd say these would do the trick:

https://www.dustinhome.fi/product/5011001056/battery-watch-cell-sr527sw-silver-oxid

 

Good luck!

Onnea!

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