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3 Posts

04-22-2021

France

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  • Message 1 of 6

Problem with the micro SD card

2021-04-22, 9:50 AM

Hi,

I'm in possesion of a Lenovo Miix 310 Windows 10 64 bits.

Ram 2Gb Hard drive 64Gb.

My problème is the tablette do not recognize two different micro SD card 64 and 128 Gb

I tried to update the driver but i have a message error code 10 see below

As you see it say:

Windows did find the driver, but it encountered an error , this devise can not star code 10

 

one detail with an 32Gb i have no problem;

 

i tried so hard to find a solution but no success, so if any held would be the most welcome 

thank you

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2074 Posts

01-08-2021

Philippines

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  • Message 2 of 6

Re:Problem with the micro SD card

2021-04-22, 16:26 PM

Hello Bustanji,

 


Welcome to Lenovo Community

 

 

Based on the related topic from the forums, which is also stated in PSREF, this Miix 310 supports up to 64Gb micro sd card.

However if your machine can't detect your micro sd card, I suggest that you update the drivers thru the support website.
Also, there are instances that you may need to reformat the card, if you used it previously with other devices.

Refer to these Microsoft links:
https://support.microsoft.com/en-us/topic/usb-and-sd-storage-media-correctly-log-on-storage-media-and-enable-write-caching-fc436b8c-a19b-ce79-e17e-5af31a26cef8

 

https://support.microsoft.com/search/results?query=recommended+sd+card+windows10&isEnrichedQuery=false

 

Hope this helps

 

 

Regards, 
Lorenzo_Lenovo



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3 Posts

04-22-2021

France

3 Signins

20 Page Views

  • Posts: 3
  • Registered: ‎04-22-2021
  • Location: France
  • Views: 20
  • Message 3 of 6

Re:Problem with the micro SD card

2021-04-23, 5:50 AM

Hi Lorenzo,

i all ready did your recommandation with a 64Gb SD card but always the same result 

Thank you for another advise if there are any

Best regards

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2074 Posts

01-08-2021

Philippines

142 Signins

10535 Page Views

  • Posts: 2074
  • Registered: ‎01-08-2021
  • Location: Philippines
  • Views: 10535
  • Message 4 of 6

Re:Problem with the micro SD card

2021-04-23, 14:07 PM

When you plug in the 64GB Micro SD card, what can you see on the screen?

Can you format it using another Windows-based computer?

Then try it again on your Miix machine.

 

 

Regards,

Lorenzo_Lenovo

 



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3 Posts

04-22-2021

France

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  • Posts: 3
  • Registered: ‎04-22-2021
  • Location: France
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  • Message 5 of 6

Re:Problem with the micro SD card

2021-04-23, 16:07 PM
When i plug the SD card thrue the SD tray, it dont appear no where, but if i plug it with an USB adapter it appear Regards
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2074 Posts

01-08-2021

Philippines

142 Signins

10535 Page Views

  • Posts: 2074
  • Registered: ‎01-08-2021
  • Location: Philippines
  • Views: 10535
  • Message 6 of 6

Re:Problem with the micro SD card

2021-04-29, 22:02 PM

Kindly update the BIOS chipset and SD card driver.
And to further isolate the issue, it would be good to try different type of cards.

 


Regards, 
Lorenzo_Lenovo



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