09-19-2017 07:48 AM - last edited on 09-19-2017 10:39 PM by Andy_Lenovo
The battery on my 2 month old Miix 320 lasts for only 4 hours for light duty word processing and email. Screen set to 20% brightness, power save mode starts at 50%. The battery level drops at the rate of 25% per hour starting from 100%. May be coincidentally, I noticed this change after the last major system update about one week ago. It took about one hour with a very fast WiFi connection.
Any solutions to this or is this an indication of a battery failure?
Admin note; post moved to start new thread, subject edited for clarity
11-14-2017 02:22 AM
had a similar issue. From very nearly brand new, the battery was showing fully charged at only 60% of its designed capacity and this was confirmed by at least 2 battery monitoring apps - I was getting about 4.5 hours of use max.. After an online exchange with Lenovo support, I returned the machine and the battery was replaced under warranty. So far so good 3 months after replacement, the battery is consistently showing 99% health and is charging up to its full capacity and I get many hours of use out of each charge. Lenovo also replaced the display at the same time though I had not raised this as an issue.
So, claim under warranty, it looks like a consistent battery fault.
11-14-2017 02:34 AM
Rolling back to a previous version of windows probably won't fix this. I did that as well as a factory re-set as prompted by Lenovo support. The result was the same in both cases: the battery was at fault, not the system.