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Who runs the Lenovo website? So many errors!

2015-01-06, 18:25 PM

I'm amazed at the incomplete and incorrect information on the website. Some examples:

 

The ThinkPad Helix 2 still doesn't list the quickshot cover and desktop dock as available accessories, even though these have been available for more than a month.

 

The spec sheet provided with the big ThinkPad Yoga launch at CES lists the Yoga 12 as being both 1.58kg (=3.5lbs) and 2.8lbs (=1.27kg), while announced as being less than 1.5kg. Eh?  http://news.lenovo.com/images/20034/Lenovo%20ThinkPad%20YOGA%2012%2014%2015%20Spec%20Sheet.pdf

 

On that same PDF the Yoga 12 is listed as only supporting up to Intel Pentium. That can't be right.. At least I hope it isn't!

 

The info pages for the Yoga 14 and Yoga 15 exist, while that for the Yoga 12 is blank. Are we sure the Yoga 12 is not made up? http://shop.lenovo.com/us/en/laptops/thinkpad/yoga-series/yoga-12/

 

Providing such confusing info seems like a bad plan if you're trying to make people enthusiastic about new products. 

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  • Message 2 of 9

Re: Who runs the Lenovo website? So many errors!

2015-01-07, 3:12 AM

Joe,

 

Thanks for the feedback - we are looking into each of these.    We'll need a couple days to run them down.

 

Mark

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641 Posts

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Re: Who runs the Lenovo website? So many errors!

2015-01-13, 20:58 PM

wrote:

 

Thanks for the feedback - we are looking into each of these.    We'll need a couple days to run them down.

 


Hi Mark, it's been a week, any clarifications?

 

Helix 2 page: Cover and dekstop dock still MIA

 

Yoga 12 page still blank

 

Yoga 12 weight still unconfirmed and conflicting on spec sheet PDF

 

Yoga 12 max CPU still 'pentium' on spec sheet PDF

 

FYI, Yoga 14 page makes no mention of upcoming pen option

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641 Posts

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Re: Who runs the Lenovo website? So many errors!

2015-01-18, 23:44 PM

wrote:

Joe,

 

Thanks for the feedback - we are looking into each of these.    We'll need a couple days to run them down.

 

Mark


Still no improvements. The Yoga 12 info page actually shows in the Israel site, but not on the US site. Oversight?

YES:  http://shop.lenovo.com/il/en/laptops/thinkpad/yoga-series/yoga-12/

NO:   http://shop.lenovo.com/us/en/laptops/thinkpad/yoga-series/yoga-12/

 

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  • Message 5 of 9

Re: Who runs the Lenovo website? So many errors!

2015-01-26, 21:19 PM

Three weeks and counting.. 

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Re: Who runs the Lenovo website? So many errors!

2015-02-04, 6:52 AM

Four weeks and counting, disappointment mounting. 

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  • Message 7 of 9

Re: Who runs the Lenovo website? So many errors!

2015-02-05, 1:39 AM
------------------------------
I don't work for Lenovo
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Re: Who runs the Lenovo website? So many errors!

2015-02-12, 8:13 AM
Off-topic post moved to (and replied to in) Forum Housekeeping

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PM requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee

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  • Message 9 of 9

Re: Who runs the Lenovo website? So many errors!

2015-03-14, 18:24 PM

wrote:

wrote:

 

Thanks for the feedback - we are looking into each of these.    We'll need a couple days to run them down.

 


Hi Mark, it's been a week, any clarifications?

 

Helix 2 page: Cover and dekstop dock still MIA

 

Yoga 12 page still blank

 

Yoga 12 weight still unconfirmed and conflicting on spec sheet PDF

 

Yoga 12 max CPU still 'pentium' on spec sheet PDF

 

FYI, Yoga 14 page makes no mention of upcoming pen option


Well, at least the first two issues have finally been fixed, but the last three are still unchanged. Not impressed. 

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