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Punch Card
Posts: 50
Registered: ‎07-21-2011
Location: United Kingdom

Good customer service for motherboard replacement

I had an issue with an x220 having stop errors, restarting, and then not turning on at all.


I called up, and an onsite tech was with me next available business day. He fitted a replacement motherboard in under 15 minutes, and now the laptop is working. This is the UK.


Just some a positive side to the whole thing!

Posts: 20,897
Topics: 128
Kudos: 1,250
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne

Re: Good customer service for motherboard replacement

thanks for reporting on the positive experience.

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft