01-18-2009 09:46 AM - edited 01-18-2009 09:49 AM
Installation impossible of the SP1 update for Vista on my IBM LENOVO ThinkPad X61s.
Always the same error code: 0x800F0826
The installation failed AFTER the restart and the "100% installed"...
The "Microsoft" non-solutions are here:
Memory check tools: OK
Antivirus (by the 2 engines of GData 2008 and 2009): OK
SFC: Windows OK
All lenovo drivers updates: OK
Chechsur... it wants to install SP1... of course
Uninstall Firewall and antivirus: OK, same problem 0x800F0826
Registry cleaner: OK
No software incompatible with Vista SP1: OK
Windows OneCare cleaner: OK
All other patch or update are installed: OK
PC Doctor: OK
Download by Windows Update or by package download: same problem 0x800F0826
Conclusion of the Microsoft support: Your Windows is OEM, so ask Lenovo!
So... I contacted the IBM/Lenovo support and this is the classical answer:
Format your disk,
re-instal Windows Vista,
and re-install all loosen software,
and re-install your data,
and loose 2 weeks of works...
Please please... Somebody has another solution?
Many thanks for your help.
x61s x61s x61s x61s
01-18-2009 11:43 AM
That sounds frustrating. I haven't experienced it myself, but there's stuff all over the Internet about this error.
The most frequently mentioned solution is "change the following two services to "Automatic Startup" in the Windows Services area. You can get there by going to Start --> Control Panel --> Administrative Tools --> Services. Then find the two services "Windows Event Collector" and "Windows Module Installer" and change their startup type from Manual to Automatic."
Microsoft also have a help page for this error, which seems to indicate it is caused by a previously failed update, i.e. not by the SP1 update.
Tell us if this helps!
01-19-2009 10:12 AM
Many thanks for your answer...
I will try your solution with
I'll tell you the result!
About the Microsoft Help page...
"If you could not find an update for Windows that failed because of an error other than 800f0826, or if the problem persists after you have followed the steps above, an error in another area of the operating system might be preventing you from installing updates. To request support by e‑mail, go to the Windows Update Support Center website."
I forgot to mention these checks:
No Failed update on Windows update: OK
Contact MS Support Center: OK no solution
More info later!
01-20-2009 02:59 AM
Where did you download service pack 1 installer? Stand-alone installer or anything?
If you already tried 'stand-alone installer' again and again, I would recommend you to use 'Windows Update' as an only tool. It might sound stupid, but sometimes it solves this kind of problem quite well.
Note: I recommend to install all drivers first, then update sp1.
01-20-2009 12:55 PM
Thank you for the solution with the service starting option.
I can't find "Windows Module Installer" ("Installateur de Modules Windows" in my French system) in the list.
Note: I launch the "services" application with all administrator right.
01-20-2009 01:41 PM
Oh, that's interesting. My Windows Module Installer says:
"Enables installation, modification, and removal of Windows updates and optional components. If this service is disabled, install or uninstall of Windows updates might fail for this computer."
At this stage I want to suggest running a repair on your Vista installation to fix this, then SP1 might install... but I've never seen this before.
Before getting too experimental, please make a backup of your important files!
01-20-2009 02:22 PM
Yes it's a good track!
I have to check how find this service.
N.B.: But... Except for SP1, WindowsUpdate didn't have any problem.... I know, you write "might"!
02-19-2009 06:43 AM
After to test your last solutions/ideas... so... I'm sorry (for me)... Impossible to upgrade my Vista. Same error code. Same problem.
If you have another idea... please please please please ...