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3 Posts

02-01-2021

Philippines

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Lenovo K300 RGB Keyboard malfunction

2021-02-01, 20:30 PM

Hi,

 

I just notice that some of my keyboard keys are not working properly. I tried to restart my laptop and try to connect and disconnect but still its not working properly...

 

When I press the following keys below it will appear =different character or letter. 

 

when 'd' is press, it will display '=d'

when shift+'d' is press, it will display '+D'

when 'p' is press, it will display 'pk'

when shift+p is press, it will display 'PK'

when 4 is press, it will open a search bar

when up arrow is press, it will move up with and number '3' will appear.

 

I believe this is an issue with the keyboard firmware i guess?

 

Thank you,

-Manny

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2224 Posts

04-23-2019

United States of America

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Re:Lenovo K300 RGB Keyboard malfunction

2021-02-01, 20:56 PM

Hello @MannyRulona,

 

Welcome to the Community Forums.

 

I would recommend checking if you have the correct keyboard layout by opening settings and making sure that the keyboard is set to standard US.

 

You can also check for the firmware here: https://support.lenovo.com/us/en/accessories/acc500158-lenovo-legion-k300-rgb-gaming-keyboard-overview-and-service-parts



Hope this helps.
Regards,
Jack_Lenovo1



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3 Posts

02-01-2021

Philippines

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Re:Lenovo K300 RGB Keyboard malfunction

2021-02-01, 21:03 PM
hi, I downloaded this earlier and installed it, but still some keys are not functioning that well.
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7 Posts

02-12-2021

Philippines

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  • Message 4 of 12

Re:Lenovo K300 RGB Keyboard malfunction

2021-02-12, 16:06 PM

Hi,

 

I just notice that some of my keyboard keys are not working properly. I tried to restart my laptop and try to connect and disconnect but still its not working properly...

 

When I press the following keys below it will appear =different character or letter. 

 

when 'd' is press, it will display '=d'

when shift+'d' is press, it will display '+D'

when 'p' is press, it will display 'pk'

when shift+p is press, it will display 'PK'

when 4 is press, it will open a search bar

when up arrow is press, it will move up with and number '3' will appear.

when Esc is press. it will display 'start'

when G is press. turn on lighting keyboard

when Backspace is press. i will display 'G'

when 'r' is press. no display

 

 

 

Thank you,

-Jasper

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7 Posts

02-12-2021

Philippines

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  • Message 5 of 12

Re:Lenovo K300 RGB Keyboard malfunction

2021-02-17, 13:10 PM

1

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2224 Posts

04-23-2019

United States of America

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Re:Lenovo K300 RGB Keyboard malfunction

2021-02-17, 14:29 PM

Hello @JasperGood,

 

Can you confirm if you've already tried checking the keyboard layout of your machine?

 

Regards,

Jack_Lenovo1



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7 Posts

02-12-2021

Philippines

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Re:Lenovo K300 RGB Keyboard malfunction

2021-02-17, 15:31 PM

how to check?

 

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7 Posts

02-12-2021

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Re:Lenovo K300 RGB Keyboard malfunction

2021-02-17, 15:47 PM

 

 

 

 

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2224 Posts

04-23-2019

United States of America

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  • Message 9 of 12

Re:Lenovo K300 RGB Keyboard malfunction

2021-02-17, 16:00 PM

Hello @JasperGood,

 

Please follow the steps in this link: https://support.microsoft.com/en-us/topic/how-to-change-your-keyboard-layout-babd8e34-91e5-cc30-6b59-511c4f4fae4a


Regards,

Jack_Lenovo1



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7 Posts

02-12-2021

Philippines

8 Signins

90 Page Views

  • Posts: 7
  • Registered: ‎02-12-2021
  • Location: Philippines
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  • Message 10 of 12

Re:Lenovo K300 RGB Keyboard malfunction

2021-02-17, 17:17 PM

nothing change

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