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4 Posts

03-17-2016

Mexico

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Lenovo Y Gaming Surround Headset, False Contact

2016-03-17, 15:51 PM

I was using my surround headset this morning and all of a sudden, the left pad stopped reproducing any sound, while the right one is still functioning, and my jack is working normally. Is there any chance that the problem lies on the cables behind the pad?

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11 Posts

05-08-2015

Raleigh, Bldg 2 4P5

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Re: Lenovo Y Gaming Surround Headset, False Contact

2016-03-22, 13:16 PM

Have you tried using the 3.5mm or the USB seperately to see what the result is? Try that and let us know the result. 

If sound issues persist, we recommend bringing it back to the retailer where it was purchased and exchange it for a new model. 

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4 Posts

03-17-2016

Mexico

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Re: Lenovo Y Gaming Surround Headset, False Contact

2016-03-22, 17:53 PM

Actually, I did, with my smartphone, and it presents the same issue with regards to the left speaker not working at times

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4 Posts

03-17-2016

Mexico

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  • Posts: 4
  • Registered: ‎03-17-2016
  • Location: Mexico
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Re: Lenovo Y Gaming Surround Headset, False Contact

2016-08-26, 16:33 PM

The problem with the retailer plan is that I live in Mexico, and the retailer is in Texas. Is there anything else that can be done with the cable itself? Because it does work if I move the diadem a bit, but then I leave my right ear exposed

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