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3 Posts

06-02-2017

United States of America

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Y Gaming Stereo Headset No audio in right speaker anymore

2017-06-02, 21:47 PM

My Son has used this headset for a couple of months with great results, recently he told me the right headset does not play audio.  I confirmed this on a couple of my devices.  As it has a 1 year warranty I wanted to submit for a fix but when I attempt on the Lenovo website (based out of the USA) I can't get past the serial number\part look up field. 

 

Can you please help me wiht the process to submit or call on the warrantry for a headset replacement?


Thanks

-Coby G.

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2954 Posts

02-22-2017

United Kingdom of Great Britain and Northern Ireland

1083 Signins

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Re: Y Gaming Stereo Headset No audio in right speaker anymore

2017-06-05, 14:06 PM

Hello Cobygurr

Thanks for using the Lenovo forums.


I believe this should have the correct information you are looking for in regards to the support line:

http://www3.lenovo.com/us/en/ordersupport/

 

Hope this helps, let us know how you get on.


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Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
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2954 Posts

02-22-2017

United Kingdom of Great Britain and Northern Ireland

1083 Signins

26243 Page Views

  • Posts: 2954
  • Registered: ‎02-22-2017
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 26243
  • Message 2 of 2

Re: Y Gaming Stereo Headset No audio in right speaker anymore

2017-06-05, 14:06 PM

Hello Cobygurr

Thanks for using the Lenovo forums.


I believe this should have the correct information you are looking for in regards to the support line:

http://www3.lenovo.com/us/en/ordersupport/

 

Hope this helps, let us know how you get on.


==================================================================================
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.



Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...

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