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Gaming – Lenovo LegionY Gaming Accessories & Curved Gaming Monitors
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1 Posts

01-10-2021

Canada

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Y27-Q20 No sound from headphone jack

2021-01-10, 22:15 PM

My Windows 10 computer is plugged in via HDMI and I've tried 3 different headphones and a speaker and there's no audio. It recognizes the Lenovo as an audio device and I've selected it as the default, but there's still nothing. Any recommendations?

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10487 Posts

08-17-2015

Slovakia

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Re:Y27-Q20 No sound from headphone jack

2021-01-11, 22:15 PM

Hello JuicyJonny,

 

it seems that you have set up everything correctly. Would you have the option to test the functionality on a different machine or device, to rule out an issue with the settings? It is very likely that the 3,5 jack of your monitor is defective and if you can't try troubleshooting it further, I would advise getting in touch with the seller of the monitor or with our service.

 

Best regards,

 

Juraj
German, Czech & Slovak Community Lead


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