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Gaming – Lenovo LegionY Gaming Accessories & Curved Gaming Monitors
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4 Posts

09-06-2017

Australia

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Y27G RE - No Razer lighting controls

2017-09-06, 12:23 PM

Hi all,

 

I am having difficulty finding the lighting controls for the Razer chroma lighting within the Y27G razed edition monitor.

I have installed the drivers, and Lenovo software (Artery) and found no lighting controls in this software. I have turned the "razer" option on through the monitors' on screen menu, and re-installed software but found no options.

On YouTube I have seen others control razer lighting through the Lenovo nerve centre application, so I installed that but I do not have  the same option for razer on the main page, as I see they have. Razors' own chroma application does not recognise the monitor. I believe I am missing something simple, but can't find any information online. If anyone can point me in the direction for the lighting controls, that would be greatly appreciated.

 

Thanks,

 

Julian

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11164 Posts

08-17-2015

Slovakia

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Re: Y27G RE - No Razer lighting controls

2017-09-06, 19:04 PM

Hi Julian,

before I inquired regarding this, I would totally think that Lenovo Artery software is supposed to take care of this. As I found out after inquiring, it seems that Razer Synapse is required to be able to control the lights. I've been told that it controls the lightning on all the Razer gear and syncs it up, i.e. this monitor - razer keyboard - razer mouse - razer headphones ;)

Best regards,

 

Juraj
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11164 Posts

08-17-2015

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Re: Y27G RE - No Razer lighting controls

2017-09-06, 19:04 PM

Hi Julian,

before I inquired regarding this, I would totally think that Lenovo Artery software is supposed to take care of this. As I found out after inquiring, it seems that Razer Synapse is required to be able to control the lights. I've been told that it controls the lightning on all the Razer gear and syncs it up, i.e. this monitor - razer keyboard - razer mouse - razer headphones ;)

Best regards,

 

Juraj
German, Czech & Slovak Community Lead


EN : Welcome to the Community! Have you already participated in the forum survey? Please, let us know what you like about our forum and what we can improve. We listen to your feedback!

DE : Willkommen in der Community! Hatten Sie bereits an der Foren Umfrage teilgenommen? Wir benötigen die folgenden Informationen. Wir hören zu und lesen Ihre Kommentare gerne!

CZ/SK : Vítejte v Komunitě! Už jste se zúčastnili našeho průzkumu fóra? Potřebujeme následující informace. S radostí posloucháme a čteme vaše komentáře!
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4 Posts

09-06-2017

Australia

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Re: Y27G RE - No Razer lighting controls

2017-09-07, 7:30 AM

Thanks Juraj,

I had installed razer synapse, but it did not recognise any connected Razer products. Fresh installing the version you have linked here has fixed my problem, so thankyou very much.

 

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11164 Posts

08-17-2015

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Re: Y27G RE - No Razer lighting controls

2017-09-07, 9:07 AM

Hi Julian,

 

very welcome! I am glad that its working now ;)

 

Best regards,

 

Juraj
German, Czech & Slovak Community Lead


EN : Welcome to the Community! Have you already participated in the forum survey? Please, let us know what you like about our forum and what we can improve. We listen to your feedback!

DE : Willkommen in der Community! Hatten Sie bereits an der Foren Umfrage teilgenommen? Wir benötigen die folgenden Informationen. Wir hören zu und lesen Ihre Kommentare gerne!

CZ/SK : Vítejte v Komunitě! Už jste se zúčastnili našeho průzkumu fóra? Potřebujeme následující informace. S radostí posloucháme a čteme vaše komentáře!
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1 Posts

10-20-2017

Australia

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  • Message 5 of 11

Re: Y27G RE - No Razer lighting controls

2017-10-20, 3:29 AM

Having the same problem as you did, cant turn on the lights at all and Synaspse wont detect the moniter even though i have uninstalled and reinstalled multiple times now. Is there something else i need to do?

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4 Posts

09-06-2017

Australia

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  • Message 6 of 11

Re: Y27G RE - No Razer lighting controls

2017-10-20, 8:07 AM

Hi Joseph,

I tried a lot of things before reinstalling Synapse, and when I re-loaded Synapse the next day it just worked. Couldn’t tell you what changed. Have you tried installing the version linked above by Junaj? I know it shouldn’t be different but worth a shot.

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1 Posts

02-11-2018

Hong Kong S.A.R of China

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  • Message 7 of 11

Re: Y27G RE - No Razer lighting controls

2018-02-11, 13:12 PM

I still have this problem even i installed the given version, as it will auto update during first time open.

Is there anyway to solve this problem?

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1 Posts

02-12-2018

Poland

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  • Message 8 of 11

Re: Y27G RE - No Razer lighting controls

2018-02-12, 14:28 PM

Hello,

please plug usb Cable from PC to monitor.

You welcome

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1 Posts

05-23-2018

United States of America

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  • Message 9 of 11

Re: Y27G RE - No Razer lighting controls

2018-05-23, 20:46 PM

I have had the same issue and I can't get the lights to turn on. I've got the USB cable connected and everything but the software does not detect my monitor as a viable chroma device

 

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4 Posts

09-05-2018

United States of America

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  • Message 10 of 11

Re: Y27G RE - No Razer lighting controls

2018-09-05, 22:09 PM

I've tried everything suggested in this forum, but I still cant get it to light up. Help?

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