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10 Posts

12-06-2019

Bulgaria

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Y27q-20 firmware

2020-12-16, 13:03 PM

Hello,

In recent review of y27q-20 the reviewer received a new firmware who fix the blackscreen problem - LG1.3t. When this firmware will be available and how are we gonna know when its released?

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9490 Posts

08-17-2015

Slovakia

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Re:Y27q-20 firmware

2021-01-22, 13:24 PM

The FW update was now also released officially on our Support page, under the following link.

 

If you have already updated the FW of your monitor with the file which we have provided in the forums, you don't have to do so again, as it is the same version as was just made available on the support page.

 

Juraj
German, Czech & Slovak Community Lead


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9490 Posts

08-17-2015

Slovakia

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Re:Y27q-20 firmware

2020-12-16, 21:47 PM

Hello MyKnock,

 

could you please provide me a link to the review, where the reviewer is mentioning the new firmware? I have no information about a new firmware for the monitor, but maybe the reviewer received a test-firmware ahead of the release? I will try to find out more.

 

Best regards,

 

Juraj
German, Czech & Slovak Community Lead


EN : Welcome to the Community! Have you already participated in the forum survey? Please, let us know what you like about our forum and what we can improve. We listen to your feedback!

DE : Willkommen in der Community! Hatten Sie bereits an der Foren Umfrage teilgenommen? Wir benötigen die folgenden Informationen. Wir hören zu und lesen Ihre Kommentare gerne!

CZ/SK : Vítejte v Komunitě! Už jste se zúčastnili našeho průzkumu fóra? Potřebujeme následující informace. S radostí posloucháme a čteme vaše komentáře!
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10 Posts

12-06-2019

Bulgaria

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Re:Y27q-20 firmware

2020-12-17, 10:31 AM

Yeah the reviewer received an early version of the firmware.

 

https://youtu.be/U3bUfqBnWB4

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9490 Posts

08-17-2015

Slovakia

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Re:Y27q-20 firmware

2020-12-17, 15:16 PM

Thanks for the information. I will ask about the LG1.3t firmware and will try to find out more.

 

Juraj
German, Czech & Slovak Community Lead


EN : Welcome to the Community! Have you already participated in the forum survey? Please, let us know what you like about our forum and what we can improve. We listen to your feedback!

DE : Willkommen in der Community! Hatten Sie bereits an der Foren Umfrage teilgenommen? Wir benötigen die folgenden Informationen. Wir hören zu und lesen Ihre Kommentare gerne!

CZ/SK : Vítejte v Komunitě! Už jste se zúčastnili našeho průzkumu fóra? Potřebujeme následující informace. S radostí posloucháme a čteme vaše komentáře!
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9490 Posts

08-17-2015

Slovakia

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Re:Y27q-20 firmware

2020-12-18, 11:15 AM

@MyKnock - Could you please kindly provide me the S/N of your monitor via private message? Thank you in advance!

 

Juraj
German, Czech & Slovak Community Lead


EN : Welcome to the Community! Have you already participated in the forum survey? Please, let us know what you like about our forum and what we can improve. We listen to your feedback!

DE : Willkommen in der Community! Hatten Sie bereits an der Foren Umfrage teilgenommen? Wir benötigen die folgenden Informationen. Wir hören zu und lesen Ihre Kommentare gerne!

CZ/SK : Vítejte v Komunitě! Už jste se zúčastnili našeho průzkumu fóra? Potřebujeme následující informace. S radostí posloucháme a čteme vaše komentáře!
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2 Posts

12-18-2020

United States of America

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  • Message 6 of 48

Re:Y27q-20 firmware

2020-12-18, 22:41 PM

I have also been struggling with this bug in the Y27q-20 for more than a year. If there is a beta firmware available, I would be happy to test it out also!

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5 Posts

01-24-2017

United States of America

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  • Message 7 of 48

Re:Y27q-20 firmware

2020-12-21, 21:28 PM

Also hoping for this beta firmware to be released soon, found this thread after watching the review that was previously linked.

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5 Posts

12-23-2020

United States of America

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  • Message 8 of 48

Re:Y27q-20 firmware

2020-12-23, 3:58 AM

I just purchased this monitor. I was not aware of the black screen issue and it is affecting me in the video games that I play.

 

Is there any way I can gain access to the 1.3 beta Firmware that fixes this issue? I'm not willing to wait weeks/months for an update. I'd rather just return the monitor and get one that works if that is the case. I will be leaving a 1 star negative review if I have to return this monitor.

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13 Posts

12-08-2019

Romania

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  • Message 9 of 48

Re:Y27q-20 firmware

2020-12-25, 9:47 AM

@ Juraj_Lenovo wrote:

@MyKnock - Could you please kindly provide me the S/N of your monitor via private message? Thank you in advance!

 

Hello,

 

I have this monitor since 2019 and been "battling" this monster of an issue for over a year now.

Although the issue mostly persists on Pascal cards (been running the monitor on a 1080Ti) and had to use unorthodox methods to make it run without the blackscreen

issue, i dont believe one has to exchange his videocard just to run a brand new monitor without issues, so:

if there is a beta firmware with a fix, please make it available, I'll be waiting for a link in PM.

 

Thanks.

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2 Posts

12-28-2020

Israel

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  • Message 10 of 48

Re:Y27q-20 firmware

2020-12-28, 6:46 AM

hi

 

is there any news about the new firmware version update = 1.3T ?

im going right now to return my monitor back because no one can help me with this issue .

What a shame .. I'm really disappointed

 

 

 

 

 

 

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