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2 Posts

09-23-2020

United States of America

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  • Registered: ‎09-23-2020
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Y27q-20 monitor rattle / rattling

2020-12-26, 19:14 PM

I purchased a Y27q-20 a few weeks ago at the beginning of December.

 

I recently noticed that now and then there is a rattling sound coming from my monitor.  It's specifically coming from the right-hand side (looking from the front), maybe near the middle or upper part near the right edge.  It doesn't take much to make it occur - it can happen even with normal typing.  But it doesn't happen all the time.

 

I've noticed that if I gently push the right edge of the monitor back a few mm while holding the rest of the monitor still, it makes a tapping sound with each push - the sound of the rattle.  It's like a plastic or metal tapping on plastic kind of sound.  It's almost like there is something missing a screw - like a board not screwed down properly that separates and taps on the mount.

 

Anyone else have this experience?  It doesn't seem to be impacting the function of the monitor.  Just not sure if it's normal, or something to be worried about eventually causing a problem.

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10215 Posts

08-17-2015

Slovakia

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  • Posts: 10215
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  • Location: Slovakia
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Re:Y27q-20 monitor rattle / rattling

2020-12-30, 13:44 PM

Hello LTH_NC,

 

I haven't seen anyone mention anything similar when it comes to monitors and I definitely wouldn't consider this as normal. I would advise getting in touch with our service or with the seller of the monitor to get this examined.

 

Best regards,

 

Juraj
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