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03-25-2020

US

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Y44w-10 - Resolution issues

2020-03-25, 23:51 PM

Hello!

 

I'm having trouble with my Y44w-10, when I choose the optimal resolution (in my case 2560 x 1200 in 60Hz), the screen seems " stretched" . Connected through a docking station (HDMI - Docking - USB)

 

I've tried another laptop, and there (using the same resolution, but 100 Hz), the screen is fine. There I could connect HDMI directly to the laptop.

 

What am I doing wrong? How to make it work on my first laptop? 

 

Thanks!

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5937 Posts

08-17-2015

SK

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Re:Y44w-10 - Resolution issues

2020-03-29, 18:47 PM

Hi pirescamila,

 

the docking station is most likely changing the signal or is receiving the wrong signal from the laptop since its being channeled through a dockingstation. Have you tried whether there is no new firmware update or driver update for the docking station? Would it be alternatively possible to use a different connect to the monitor and connect it directly to the machine?

 

Best regards,

 

Juraj
German, Czech & Slovak Community Lead


Wurde dein Problem bei uns bereits besprochen? Schau mal nach: Forum Suchoption
Bitte füge den Typ, Modell (nicht die S/N) und das benutzte OS zu deiner Nachricht hinzu. Es beschleunigt die Lösung deines Problems.



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