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Y44w-10 - Resolution issues

2020-03-25, 23:51 PM



I'm having trouble with my Y44w-10, when I choose the optimal resolution (in my case 2560 x 1200 in 60Hz), the screen seems " stretched" . Connected through a docking station (HDMI - Docking - USB)


I've tried another laptop, and there (using the same resolution, but 100 Hz), the screen is fine. There I could connect HDMI directly to the laptop.


What am I doing wrong? How to make it work on my first laptop? 




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Re:Y44w-10 - Resolution issues

2020-03-29, 18:47 PM

Hi pirescamila,


the docking station is most likely changing the signal or is receiving the wrong signal from the laptop since its being channeled through a dockingstation. Have you tried whether there is no new firmware update or driver update for the docking station? Would it be alternatively possible to use a different connect to the monitor and connect it directly to the machine?


Best regards,


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